Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3878 reviews
(3,878 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
All went well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smooth...very happy with the service.
I would recommend this to a friendRated 5 out of 5 stars
Always Pleasant and Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always timely, professional and pleasant!
I would recommend this to a friendRated 5 out of 5 stars
Did a great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job with the installation!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time and very professional. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Ring ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very advanced ring with video picture and sound interaction
I would recommend this to a friendRated 5 out of 5 stars
Installed with no issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad performed install quickly and accurately
I would recommend this to a friendRated 5 out of 5 stars
WORKS GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOULD RECOMMEND. WORKS GREAT WITH ALEXA SHOW, FASTER THAN IPHONE
I would recommend this to a friendRated 5 out of 5 stars
I like to have a extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have I like to have long term coverage on my products
I would recommend this to a friendRated 5 out of 5 stars
Excellent... he new exactly what he was doing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and he new his job well.
I would recommend this to a friendRated 5 out of 5 stars
Great camera for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good Job informing me of difficult that cause a problem.
I would recommend this to a friendRated 5 out of 5 stars
Excited by it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job very helpful and knowledgeable
I would recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not thorough and had to check YouTube and the product was missing a small connector - per the installer
I would recommend this to a friendRated 5 out of 5 stars
Nest Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device that provides extra security for your family.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful agent installed doorbell! It was quick and easy
I would recommend this to a friendRated 5 out of 5 stars
Competent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Ring doorbell and had it installed. It works.
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to anyone who has security concerns.
I would recommend this to a friendRated 5 out of 5 stars
He'd did great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional!!!!!! And very friendly!!!!
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek arrived on time and was very professional per usual.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very good and on time and it didn’t take long
I would recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service and Best Buy did not install it. After I purchased the products and service at the local store, I was told the installer will bring the products when they come. When no one showed up to install at prescheduled time, I called and was told they can’t install home security system. I asked them to return the product but they said I had to go to local store since they have the product. I had to pay a 3rd party installer over $250 instead of free installation as a part of Total Tech. Also, I had used Best Buy reward certificate which were never credited back They said it will show up in 30 days but it never did. I called the reward dept and they said we will post the reward points on 30 days. Credit never showed up. I finally gave up with all the red tape between BB sales, tech team and back office in India. Service has deteriorated a lot in last year.
No, I would not recommend this to a friend