Customer Ratings & Reviews

I love my ring! Must have necessity! Great view and camera

Our tech was very professional and very informative!

They were great, quick, ontime and efficient install.

Malachi claimed the new nest doorbell i wanted couldn't be installed, cause transformer didnt provide enough power. I asked why the 1st gen nest doorbell works than as there is enough power for that, and she said it takes less power. Not true at all. Well come to find out both versions require 16-24 VAC....i have my electrician coming out on saturday to check transformer and help setup doorbell. U really faioed on this one best buy, and i hatw to critcoze, but Malachi seemed lost from the start, and nkr that interested in doing job....if my electrician cant get this working ip be returning, since the geek squad policy is active since it has been delivered to me....U were really terribke with thia best buy....and the person u sent should be more helpful when somethijg doewnt work about what to do to fix issue...Lastly, when putting old doorbell back she almost left with svrewing up.nest app, and creating new home and when i looked i had.no jdea what she did...i had to make sure she deleted the new home she created and have doorbell properly out back into the correct home....she was juat gonna bail and lewve things screwed up....not cool

2 video doorbells installed, professional service.

The tech was done in no time Toatal Tech is a must have.

it was good thank you so much for the quick response

The doorbell is a little slow and sometimes wont load in the phone for a minute or two after someone rings . When its working correctly its great. There was a small problem arranging the install but it finally worked out ok.

I was very pleased with how quickly the installation went.

Install was done very fast and professional. Great Job!

The agents connect my door bell. The best Team ever

As usual, the geek squad installation was very good

Quickly and professionally completed installation.

The Agent was very friendly, professional service.

Very polite and knowledgeable. A pleasure to deal.

I Love it will buy this system again, it works very good

The install was fairly quick and went well overall.

The agents have mounted 2 different Ring doorbells and we are having problems with it staying charged. We tried something different and hope that works.

Was not thorough and had to check YouTube and the product was missing a small connector - per the installer

If I could give -0 start, I would. Horrible experience. I was charged for a service that I did not receive, nor did I receive an apology. A confirmation email was sent, I waited all day for a tech to arrive and no one showed up. HUGE disrespect of customer time. I had to drive to the store to inquire. An employee rescheduled, and the same thing happened…the tech did not show up. A Best Buy employee kept canceling my appointment with no notification to me and no explanation to me. All parties involved need to be FIRED.