Customer Ratings & Reviews

We like the new Ring doorbell. Feeling safer with all the great features is good. The ability to see, hear, and speak to a visitor is very helpful. Thanks for a great product. The Geek Squad did a really good job.

For the installation of my Ring doorbell camera the Geek Squad members showed up on time for the service appointment and they were courteous and very professional . They also showed me what to do to charge the battery. After they finished the installation and setup I was very pleased with how everything turned out.

Ryan and Max were great. They wore masks to keep us all safe, and they worked quickly and efficiently. I'd definitely use Geek Squad's installation services again. (The scheduling of the install is another story. Long story, but make sure you get a confirmation of the install appointment, and keep checking it since they can drop of the schedule!.)

Great service. Answered all questions and very efficient installation.

Very knowledgeable, friendly. He took his time and explaining everything to us and show us how to operate the system.

The agent installed our Arlo video doorbell. It worked but it failed after a week. Have been on call with Arlo, have followed all directions. The device is unable to discover the doorbell. We have a case # 43463998. This is not due to the agent. He was great.

It was completed very well. Service was efficient and appreciated.

Kevin was the absolute best. He is extremely knowledgable, taking me through the process as he worked. He was prompt, friendly, and made sure I understood everything before he left. He even talked me through how to reschedule my other appoimtment. What a great way to welcome someone to the area! Thanks Kevin!

Great customer serv. !! The tech came on some difficulty but; he was doing everything according to instructions ( he new before hand how to install). But, the darn thing wouldn't work and instead of giving up or blame the product he persisted till he realized the problem was my new wi fi password. That was my bad not the technicians. I highly recommend to get serv fro. Geek Squad.

the technician was friendly ,helpful and patience. explain how the system worked had me do to make sure I understood everything the was explained to me

Installation went smoothly. Arrived on time. Servicer explained how to use the doorbell and access the app to make changes to the settings and subscription. I highly recommend having geek squad do the installation versus trying to do it yourself. The installation was quick and seamless.

It was a busy day for the crew that showed up here for the job. Not certain if its smart or not really the greatest idea to name names, but the crew that showed up here and did the installation was awesome and did an awesome job..!

The Geek technician was professional and quick. He had us up and running in no time at all. This is the main reason I am a total tech supporter!

The GEEK squad came about a week after I purchased the RING doorbell and 2 cameras to install all 3. They were on time, courteous, helpful, and showed us how to manipulate the software without rushing making sure all our questions were answered.

The installer mounted the doorbell properly and made certain it operated in conjunction with the other items for security such as inside and outside cameras and door monitors

Although I did not get the install by your geeks, they gave good advice. I would have given it a 5 star but when they came to install they said I needed to change out the door transformer for it to work properly. This should be told to customers before purchasing. Other than that, they were great and the person I got to chandge out the transformer put up the ring.

Great team!! - I highly recommend them. Professional, friendly, warm, caring, kind, and knowledgeable.

The guys that did the install were very efficient, polite & very easy to work with. Since I am not Tech Savvy I had to rely on the info given. They were very helpful in answering my questions. It’s been over a month & I’m still trying to figure things out. Still alot of technical unknowns for the arlo cameras gen 2 & doorbell talk/video features.

The professional was efficient and friendly, and deciding to have Geek Squad do the installation rather than looking around on Nextdoor made this process so much simpler. It was a reasonable price and you get the top notch Geek Squad service that you're used to.

Joe did a very thorough job installing the camera and setting up the app on our iPhones and iPad. He was very helpful and patient. We were so relieved that we hired the Geek Squad to install this as it wasn't near as simple as we thought.