Customer Ratings & Reviews

My ring was installed fast and on time. Technician was well informed and explained our options.

Prompt and precise service! The installation was quick and painless.

The agent installed our Arlo video doorbell. It worked but it failed after a week. Have been on call with Arlo, have followed all directions. The device is unable to discover the doorbell. We have a case # 43463998. This is not due to the agent. He was great.

Sky did a fabulous job installing my Ring Door Bell. He made sure that every thing was working properly and walked me through the process. Most impressive was him following up with me about 2 weeks later to make sure the door bell was still working properly. I call that above and beyond, great service!

I purchased the Nest Hello doorbell somewhere else but wanted someone to install it for me, so I didn't break something. I was very happy with the installer who came to my house. She was very courteous and had great customer service skills. The whole process took a little over a hour, so I thought it was a little on the expensive side, but everything was done professionally. I do recommend this service if you are still debating on it or not.

The agent installed my Doorbell ring. Very efficientG and patient.

Very good device. It works very well and it works better than our older security device. The main reason we like it because when we get a delivery from someone we know it. Almost every time we get a delivery the driver will drop off the package and walk away.

The agent is very knowledgeable and friendly. He installed my video doorbell with great confidence. My last video doorbell stopped working soon after the agents. I was skeptical about this one. But the agent did everything confidently and explained the features nicely. Geek Squad is amazing

The agents were extremely helpful. I had ordered the wrong front door solar panel, and they helped me correct it, and installed it once I received the correct one. Amazing customer service!

First purchase of the “Ring” product was a dud and the geek squad identified it immediately. So went back to best buy and exchanged for a newer one. Geek squad came and installed and did a great job. However, it is not working very. It wont give us instant view if someone rings door bell. Frustrating. Have to call them back again.

The technician came and worked on the doorbell for a couple hours before he gave up. He never got the doorbell working.

Geek squad was very informative about when they were coming. Very professional and friendly and efficient. They explained what they were doing and how to use everything. Make sure everything worked.

The GEEK squad came about a week after I purchased the RING doorbell and 2 cameras to install all 3. They were on time, courteous, helpful, and showed us how to manipulate the software without rushing making sure all our questions were answered.

The agent installed a second WiFi mesh extender on my home network successfully. This is not as straightforward as installing a single mesh extender and required network expertise. In the process he cleaned up some other minor network issues. Everything ran great (and better) after the agent's installation. With a Total Tech Support plan the relatively small fee I paid was well worth it.

Geek squad installed. Had to adjust it so it wasn't giving a notice when a car drove down the street. Really like it since none of the shippers ring the doorbell when leaving a package. This is a 5G system - we also bought a stick-up camera which is a 2.4G (not on pkg) so we had to get a dual-band modem & router.

The agent connected my doorbell and did a great job. The Best Buy Store in south Asheville said he would also install my flood lights, he explained why he could not do what I had paid for. I then called for someone to install the light and was told we can not schedule you through August. I am very upset with the South Asheville Best Buy and very disappointed.

Agent installed our ring camera and works flawlessly

The technician installed our Ring Video Doorbell and Ring Chime. The operation of both devices was explained so well that I was able to do small adjustments on the app afterwards. We can now see who’s at the door and can speak with them. The technician paired our Echo Show with the Ring device as well so we can see the front door on the screen.

We like the new Ring doorbell. Feeling safer with all the great features is good. The ability to see, hear, and speak to a visitor is very helpful. Thanks for a great product. The Geek Squad did a really good job.

The installer went way over and above the call of duty, especially in this generation of "no can do "attitudes.vi recommend the squad whole heartedly. I need more installed and willvtrust them again