Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3891 reviews
(3,891 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy not a reliable stote would not recommend them
No, I would not recommend this to a friendRated 1 out of 5 stars
Ding ding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a few days and quit. They did send someone else a week or so later to replace and fix it.
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad did not install my doorbell correctly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My device was not connected properly, therefore I cannot give a goo rating at this time!
No, I would not recommend this to a friendRated 1 out of 5 stars
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to look at the phone to figure out how to install. They said they do home theater install usually not doorbells.
I would recommend this to a friendRated 1 out of 5 stars
Not getting night visual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely minimum information about product usage. No night visual. Very unhappy
No, I would not recommend this to a friendRated 1 out of 5 stars
No Bell by Ring.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent could not get the door bell to "ring". He left. I went local BB store and purchased Wifi Extender. Still not working.
I would recommend this to a friendRated 1 out of 5 stars
The worst install ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was the worst. Why are used was expose he didn’t try to make it look any cosmetically at all he just do it up there
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad “No Show”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was not installed ; Geek Squad did not honor confirmed appointment.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Ring doorbell was improperly installed I've called in multiple times, the calls were mysteriously dropped everytime.
No, I would not recommend this to a friendRated 1 out of 5 stars
A 3rd party did the installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done by a 3rd party which took about 10 minutes but the scheduling was done by Best Buy / Geek Squad who messed it up multiple times and took time from their screw up.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for posting your review! We are happy to hear you were able to get your doorbell installed, but we wish the scheduling went smoother. Please don’t hesitate to connect with us at (800) GEEK-SQUAD or (800) 433-5778 with any other concerns.
Rated 1 out of 5 stars
doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.install ring doorbell and camera the tech work was very sloppy and unprofessional please do not send him again
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door bell falls off wall when you close the door. Two attempts to schedule for repair were no show
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They put it in crooked, AND it stopped working after 5 months!! Battery had to be replaced every 2-3 days!! I’m so disappointed!
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Djfjfjfjejfurufueufueufurjfurududidjfjejsj I didn’t get who I wanted
No, I would not recommend this to a friendRated 1 out of 5 stars
Atlanta install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party !!!...not getting power need to come back
No, I would not recommend this to a friendRated 1 out of 5 stars
Missed appointment and won’t cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad missed my appointment and I can’t get the order canceled. Think twice before paying for this service. Not worth the headache.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I'm sorry to hear an appointment was not made the other day and you're having questions about your order. We want to help out as much as possible, and I'd recommend calling us to get the help you were looking for at 1-800-GEEKSQUAD!
Rated 1 out of 5 stars
Learn your product and install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not done never installed the item btw I paid for install of existing where’s my refund. Sucks
No, I would not recommend this to a friendRated 1 out of 5 stars
Disgruntled and disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up to install doorbell after dark and declined to help with computer install of app control.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not even installed but charged me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was never installed and they said they installed. you can come and verify
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer didn’t know the details and didn’t have the equipment and also didn’t even know where it was. I have already paid for it
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We’re sorry that your smart doorbell service couldn’t be completed as expected. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so that we can discuss this with you and try to schedule a time to complete the installation.