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Customer reviews

Rating 4.4 out of 5 stars with 3878 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,878 reviews
  • Rated 1 out of 5 stars

    Job no show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job has not been completed and no effort has been, to knowledge to do so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not getting night visual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely minimum information about product usage. No night visual. Very unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The doorbell is not working.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having problem getting the doorbell to work. No WiFi all the time. Got an extender at the door, still same problem. So problem is not my internet issue but the device or the installation.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share this with us. Smart doorbells are a great way to protect and add an upgrade to your home. We can understand how you must be feeling with it not connecting to the WiFi. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Atlanta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd party !!!...not getting power need to come back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to look at the phone to figure out how to install. They said they do home theater install usually not doorbells.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Djfjfjfjejfurufueufueufurjfurududidjfjejsj I didn’t get who I wanted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bell by Ring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent could not get the door bell to "ring". He left. I went local BB store and purchased Wifi Extender. Still not working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst install ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was the worst. Why are used was expose he didn’t try to make it look any cosmetically at all he just do it up there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door bell falls off wall when you close the door. Two attempts to schedule for repair were no show

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring doorbell was improperly installed I've called in multiple times, the calls were mysteriously dropped everytime.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install ring doorbell and camera the tech work was very sloppy and unprofessional please do not send him again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad “No Show”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not installed ; Geek Squad did not honor confirmed appointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a lot of skipping footage.................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put it in crooked, AND it stopped working after 5 months!! Battery had to be replaced every 2-3 days!! I’m so disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A 3rd party did the installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done by a 3rd party which took about 10 minutes but the scheduling was done by Best Buy / Geek Squad who messed it up multiple times and took time from their screw up.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for posting your review! We are happy to hear you were able to get your doorbell installed, but we wish the scheduling went smoother. Please don’t hesitate to connect with us at (800) GEEK-SQUAD or (800) 433-5778 with any other concerns.

  • Rated 1 out of 5 stars

    Learn your product and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not done never installed the item btw I paid for install of existing where’s my refund. Sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even installed but charged me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was never installed and they said they installed. you can come and verify

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor workmanship, installer broke my chime system, then left .......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the fisrt men not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fisrt men he put the doorbell beat and i need call again for reistalent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still NOT installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9-29 - Still NOT INSTALLED! Been scheduled over three times.

    No, I would not recommend this to a friend