Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3879 reviews
(3,879 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Install failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech installed doorbell/camera. The doorbell worked but not the camera. I had to hire another tech to connect the camera via Bluetooth.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Door camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not goid at all the tech can not install it using the wire .its sound very low pearly can hear it
No, I would not recommend this to a friendRated 1 out of 5 stars
Ring doorbell install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent never showed up or called to reschdeule.
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn’t even do a doorbell install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They outsourced this to some other firm. They could not complete the job and hence the money was refunded.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door bell install was great .problems with product
I would recommend this to a friendRated 1 out of 5 stars
Ring bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed the ring bell they attempted but they can’t
No, I would not recommend this to a friendRated 1 out of 5 stars
Doorbell video not installed properly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed properly. Electric doorbell not charging and not connected to WiFi
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell couldn’t connect so the technician left and we bought a different model and installed ourselves.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lack of knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Best Buy was going to do the install with Geeg squat But was bad installed by a third party mastec and have no knowledge of the product
No, I would not recommend this to a friendRated 1 out of 5 stars
Ring doorbell fiasco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product came with incorrect security screws for the model. This has been nothing but a fiasco since the initial purchase!
I would recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inexperienced service and poor job done. Dealy in the order
No, I would not recommend this to a friendRated 1 out of 5 stars
Never showed up... twice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one ever showed up to install the doorbell. Plus, they marked as installed on the account.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your new tech up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Blink doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasted about 30 days would not recommend its made very cheap
I would recommend this to a friendRated 1 out of 5 stars
Do careful research before purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless without monthly plan, and battery life is a joke!
No, I would not recommend this to a friendRated 1 out of 5 stars
Ring doorbell misadventures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell was installed but now doesn’t work It was not installed flush to the wall and looks haphazardly installed
No, I would not recommend this to a friendRated 1 out of 5 stars
Google next door bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest is trash. It’s always offline no matter how times I troubleshoot it
I would recommend this to a friendRated 1 out of 5 stars
Ring doorbell going crazy...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to cut the wire because Ring doorbell kept ringing all night and making loud noises...
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but a terrible purchase. More trouble than
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More trouble than its worth. Going to get a refund if I can. You have to keep charging the batteries even if it’s hard wired.
I would recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to help with my problem paid the money and did not do anything for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Got charged but never installed due to scheduling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was never completed. I needed to reschedule so I’m not sure why it’s marked as completed.
No, I would not recommend this to a friend