Customer Ratings & Reviews

These 2 cameras ( one a doorbell camera and the other an indoor camera) give me some peace of mind when I am not home and at night. Their pictures are very clear.

The technician was thorough, skilled, and professional and did an excellent job installing our Ring camera.

Justin was on time and installed my doorbell quickly and efficiently. He also showed me different features on the device. Justin was simply the best!

Bought a ring peep hole video doorbell from Amazon. Everything worked except the camera. Called the Geek sguad to see why. He said that I didn’t have enough megbites to power the camera.

Greg did an amazing job installing the ring doorbell, went up and beyond

I was frustrated that my initial appt was rescheduled 4 times by GeekSquad. Once the installer, Marcus, finally came out for the install he was a top notch representative of good quality service. Polite, helpful, informative as well as patient helping setup the RING for my elderly parents. Could not be happier.

Hiram connected our Ring video doorbells neatly and checked them thoroughly. Answered any questions my wife and I had prior to leaving. Very satisfied!

Installer was excellent. She didn't have the item she needed to fix, but she contacted another installer who did have it and got it done that day. She explained everything to us and helped working with the system so we understood it all.

Great product, great service. I am still figuring out the notifications on the cell phone app, as I can never turn down the volume of those notifications, but otherwise great service.

I was almost going to take off a star due to him being past his promised window of arriving. Things happen, it was extremely hot, and he was still in a good mood. He did a good job with the installation.

I had three different Greek squad members come out to help us out. Ask three were terrific! They were curiosity and polite ads respected our home. Money was well spent with this service!!

eric the agent installed doorbell in a tight spot, but it fit in perfectly did a nice neat job and explained everything to me

I really wish Best Buy and Geek Squad would communicate better. For the first install, they gave a time window. 24 hours before they updated this and narrowed it down, which was explained to me as the expectation. I'm fine with that. The day of they called hours before this narrowed time window so no one was there and the install was missed which caused a ton of fallout because the person who's house this was at had to work that day so trying to coordinate someone to be there when Best Buy/Geek Squad is just showing up whenever causes rifts. Fast forward to a few weeks later. Install is scheduled for April 12th. Told I would get a narrow time window. This did not happen. So basically I'm not supposed to have plans all day because as far as I know the install time is 7a-7p still. 8:03am I get a text the installer is on the way and will be arriving by 9am. This is not 24 hours before the install and again having to coordinate around other's schedules these last minute notices cause rifts. If the policy is 24 hours before you should get a more accurate time - someone should look into why this is constantly not happening and it's pointless to give an update time frame if installers are always going to arrive before the new updated time. They do good work but the scheduling is a mess to try to coordinate with multiple people around.

The total tech Geek Squad service is easily one of the best purchases I have ever made. It offers tremendous value and service. I don't know where they find these Geek Squad employees but they are an all-star team of talent.

Installed three hardwire ring doorbells. Explained everything he was doing, help set up my app and was very professional in his work.

The team worked efficiently to install the TV and Ring security. They took the time to educate us about the use of the products which we appreciated greatly.

Our technician (Michael Ick) was terrific....installed the system and very carefully explained ALL the features and "how to's" of the unit. Michael is the BEST Clone him!!!~

very knowledgeable. Answered all questions. was on time and identified himself upon arrival

The agents installed the doorbell camera quickly and professionally. They also connected both of our phones to camera.

Brandon quickly installed our new Iredell doorbell and helped us to connect our chime pro. He was courteous and left the area clean.