Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3891 reviews
(3,891 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ring Doorbell Install Awesome Service~
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my ring doorbell and took time to show me the app
I would recommend this to a friendRated 5 out of 5 stars
Ring Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my ring doorbell, and connected it to all my devices.
I would recommend this to a friendRated 3 out of 5 stars
Incomplete
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech did not come back to install the transformer for my doorbell. Now my ring camera is still flashing white.
No, I would not recommend this to a friendRated 5 out of 5 stars
plug 'n play
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.plug 'n play! I just popped it in and it started working without a hitch
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent installation of Ring video doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation of Ring video doorbell.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was a pro and the job was done within minutes.
I would recommend this to a friendRated 5 out of 5 stars
Wireless doorbell install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Total Tech Support did a grat job. Good value.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek spuad install was super fast and convenient worth the price
I would recommend this to a friendRated 5 out of 5 stars
Ring installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad individual was knowledgeable and polite.
I would recommend this to a friendRated 5 out of 5 stars
Installing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to get it done greatly appreciate.on time clean
I would recommend this to a friendRated 5 out of 5 stars
Moving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Family feels safe. Will buy again soon
I would recommend this to a friendRated 5 out of 5 stars
Blink Video Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were professional, punctual and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Smart Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart Doorbell perfectly installed in record time.
I would recommend this to a friendRated 5 out of 5 stars
Smart Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed it, connected it to the WiFI!
I would recommend this to a friendRated 3 out of 5 stars
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when you bundle your TV if it goes back on sale. They will not give you the sale price.
No, I would not recommend this to a friendRated 3 out of 5 stars
Canceled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.canceled the install and did it myself..............
I would recommend this to a friendRated 1 out of 5 stars
Connect my chime
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very well, they actually sold me the same ring camera that I had. All I needed was a chime.
I would recommend this to a friendRated 1 out of 5 stars
3rd party service not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bringing back equipment, service is terrible with 3rd party installation i will not use ever again
No, I would not recommend this to a friendRated 1 out of 5 stars
Never showed up despite confirmation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with BestBuy / Geek Squad.. scheduled the appointment almost a week and a half in advance. A couple of days before the install, a geek squad rep calls to confirm the appointment. We were given a time slot of 8 AM - 11PM... by 12, nobody turned up.. When I called customer service, the rep tells me that the appt was canceled.. NO NOTICE was provided about that.. the rep was unable to figure out why this was cancelled.. tired of waiting on the line, I ask the rep to call back.. he calls back a little later with still no helpful information.. by 5 PM, i call again to find out what is going on.. and this time another rep offers nonchalantly to reschedule.. and then "stumbles" upon the reason why our original appt was canceled. Apparently there is no Geek Squad rep in our area.. if that is the case, why was the order through in the first place.. why did we get a confirmation call two days in advance... and why was the appt cancelled with no notice.. Very poorly handled.. i have been a very loyal customer.. also recently got the Total Tech support plan.. this experience has left a very bad taste..
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Smart doorbells are a great way to keep track of who might be stopping by when you're not at home. It's understandable that you were looking forward to having yours installed. We're sorry that your installation was cancelled. For support with this, please call us at (800) GEEKSQUAD or (800) 433-5778. You should be able to receive a refund for any services that were not rendered.
Rated 3 out of 5 stars
We liked the guy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a few days and stopped. We are purchasing a mesh Netgear system hopefully to help
I would recommend this to a friend