Customer Ratings & Reviews

Trevor expertly installed my doorbell and made sure the phone app was working properly. His expertise made the process quick and seamless.

the technician was friendly ,helpful and patience. explain how the system worked had me do to make sure I understood everything the was explained to me

I didn’t purchase a video doorbell. I had my ring doorbell removed by order of my apartment management due in privacy matters. The gentleman instead installed the standard peep hole I purchased at ACE hardware. The technician was very helpful and nice.

The guys were awesome. Came on time, very knowledgeable how to install my simplisafe door bell. They helped connect it on my app. Very quick service. Will use them again in the future amd highly recommend them to everyone.Install was free for me, as totaltech member.

Third party performed the install of the nest thermostat and doorbell. The service person was awesome. They had a problem with the thermostat device not working. They made sure they came back after I traded in for a new device.

My video doorbell was installed by a 3rd party contractor of Geek Squad and they were wonderful! They were fast, courteous, professional, and they liked my dog. They troubleshot a wiring issue and made sure everything worked exactly right before departing.

Geek Squad agent did a great job installing my Nest video door bell. He was professional, efficient and competent. He made sure that my app was installed on my phone and that I could view from my phone and laptop. He also made sure I knew how to access it from both. He also called the day before to confirm the delivery and install time and called the day of when he was 15-20 minutes away. Very pleased!

very nice. completely happy. Techs were very knowledgeable and helpful.

Professional work and they taught me how to use the app properly!

The service team installed our security cameras and video doorbell. They did an excellent job and answered all of our questions. They made sure that everything was up and running. Everything worked throughout the cold winter. Excellent team.

Did a great job. Very knowledgable. Gave me detail instructions on how my ring doorbell worked.

The gentleman that was going to install my doorbell was extremely courteous and knowledgeable. Unfortunately my HOA limitations prevented the install. The installer knew exactly what to do to remedy the situation and is working on a solution.

The Geek Squad technician called in advance to confirm service appointment, arrived 10 minutes ahead of schedule, and did an excellent job with installation of a new Ring Doorbell Pro / Chime Pro bundle. Installed the system without any delay or problems, customized the setup, and verified and explained all operational settings. Very professional.

The agents install my doorbell camera. They were helpful and answered many questions. My only complaint was that I was not called back when I requested an approximate time. I did get a call when 10 minutes away but I would have liked a 30 minutes heads up because I had to leave work.

The two guys that came to install my ring peephole door chime were amazing. They were professional, courtesy, and respectful of my home. They waited for the install to complete because these gadgets have to update when you take them out of the box and it took a minute. They even drilled a hole in my door to accommodate the peephole doorbell. Two thumbs up!

Amazing service and great customer care. I would definitely recommend

The geek squad gentleman was great. He notified me when he was in my area. He installed my Ring Doorbell and Chime within minutes.

The installer mounted the doorbell properly and made certain it operated in conjunction with the other items for security such as inside and outside cameras and door monitors

The Geeks worked tirelessly to get my system up. We started with Orlo but it would not down load and they did everything they could to trouble shoot to get it to work but we agreed to go with the Nest. Once the Nest Doorbell was secured they installed it and made sure it was working properly.

The agent hooked up the Ring doorbell and we thought all was well when he left. I wish we had also done the Chime and finetuned the phone settings more so I could get better function of the device. He was very friendly and helpful. I guess I should have asked the right questions.