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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,891 reviews
  • Rated 5 out of 5 stars

    Doorbell Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor expertly installed my doorbell and made sure the phone app was working properly. His expertise made the process quick and seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was friendly ,helpful and patience. explain how the system worked had me do to make sure I understood everything the was explained to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t purchase a video doorbell. I had my ring doorbell removed by order of my apartment management due in privacy matters. The gentleman instead installed the standard peep hole I purchased at ACE hardware. The technician was very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. Came on time, very knowledgeable how to install my simplisafe door bell. They helped connect it on my app. Very quick service. Will use them again in the future amd highly recommend them to everyone.Install was free for me, as totaltech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party performed the install of the nest thermostat and doorbell. The service person was awesome. They had a problem with the thermostat device not working. They made sure they came back after I traded in for a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My video doorbell was installed by a 3rd party contractor of Geek Squad and they were wonderful! They were fast, courteous, professional, and they liked my dog. They troubleshot a wiring issue and made sure everything worked exactly right before departing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with Nest videodoorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent did a great job installing my Nest video door bell. He was professional, efficient and competent. He made sure that my app was installed on my phone and that I could view from my phone and laptop. He also made sure I knew how to access it from both. He also called the day before to confirm the delivery and install time and called the day of when he was 15-20 minutes away. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. completely happy. Techs were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Door Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work and they taught me how to use the app properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video Doorbell & Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team installed our security cameras and video doorbell. They did an excellent job and answered all of our questions. They made sure that everything was up and running. Everything worked throughout the cold winter. Excellent team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very knowledgable. Gave me detail instructions on how my ring doorbell worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that was going to install my doorbell was extremely courteous and knowledgeable. Unfortunately my HOA limitations prevented the install. The installer knew exactly what to do to remedy the situation and is working on a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbell Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician called in advance to confirm service appointment, arrived 10 minutes ahead of schedule, and did an excellent job with installation of a new Ring Doorbell Pro / Chime Pro bundle. Installed the system without any delay or problems, customized the setup, and verified and explained all operational settings. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only took 15 Minutes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install my doorbell camera. They were helpful and answered many questions. My only complaint was that I was not called back when I requested an approximate time. I did get a call when 10 minutes away but I would have liked a 30 minutes heads up because I had to leave work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys with the Install! Two thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to install my ring peephole door chime were amazing. They were professional, courtesy, and respectful of my home. They waited for the install to complete because these gadgets have to update when you take them out of the box and it took a minute. They even drilled a hole in my door to accommodate the peephole doorbell. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and great customer care. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gentleman was great. He notified me when he was in my area. He installed my Ring Doorbell and Chime within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door bell 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the doorbell properly and made certain it operated in conjunction with the other items for security such as inside and outside cameras and door monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Bell Installed by Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks worked tirelessly to get my system up. We started with Orlo but it would not down load and they did everything they could to trouble shoot to get it to work but we agreed to go with the Nest. Once the Nest Doorbell was secured they installed it and made sure it was working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Ring installation went pretty well - partly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the Ring doorbell and we thought all was well when he left. I wish we had also done the Chime and finetuned the phone settings more so I could get better function of the device. He was very friendly and helpful. I guess I should have asked the right questions.

    I would recommend this to a friend