Customer Ratings & Reviews

The Geek technician was professional and quick. He had us up and running in no time at all. This is the main reason I am a total tech supporter!

The technician installed the doorbell video, set up the app and instructed me on features. Very efficient, competent and friendly service. A technician returned at no extra cost to recheck recordings. Cost of service is clearly stated and no surprises. I highly recommend their service.

The girl that came out did an excellent job. Very professional and knew her stuff! In and out in no time. Great job! Have never had a problem with Geek Squad installations

Installers communicated timely prior to arrival at home, came on time, very friendly, installed the security Ring Bell quickly and explained the functions. Very satisfied customer

The original install date was their error, and took 3 more times of them coming out to fix their error of not getting it installed correctly from the first corrected install date. The install contractor was very cooperative and worked outside of Best Buy's schedule to fix the problem. However, Best Buy kept calling me telling me my install date was cancelled or not accurate before each time the contractor didn't use their schedule to work with me to correct his errors. In the end the product was working correctly, but it was sloppy and crooked on the visual install. I'm ending up having to paint over the surrounding additional board they used to get the part to stay in with. I would give it 5 stars if it was all done correctly the first time and if it didn't take so long to get done, and if I didn't have to do anything extra to make it look decent from their errors afterward. But at least it's working and works great after 5 months use.

Had a doorbell professionally installed. Great communication from the agent. The agent was friendly and professional, and installed to my satisfaction. Agent helped me with the my Apple app. Cleanup was great.

Agents mounted my doorbell and backyard camera. His name is Garson Omar Uribe and he was excellent. He was fast, accurate and helped us understand how to use our new equipment. Very nice personality and knowledgable.

Wonderful service, punctual, and explained everything to my wife & I. Thank you.

One crew mounted my tv on wall; another crew mounted my ring doorbell; a third crew delivered and hooked up washer and dryer. All crew members made sure everything worked and answered all questions.

The geek squad did an excellent job of installing this item. They spent time explaining and were very informative. The technician was professional and very polite. He also cleaned up after the install. Highly recommend this installation service.

The guys we have had out from the Geek Squad have been very helpful and professional. Unfortunately the number to call to schedule help isn't as good. I had to go into the store to schedule service however the store GM was quick to get it resolved. Only reason I gave a 4 out of 5 stars is because of the phone service.

The agent who mounted our doorbell was very helpful and patient in explaining how to use it and all its features.

He did an excellent job. He was very knowledgeable.

I love the door bell that I selected. I get a clear image of who is at my door, and being able to talk with them is a bonus that makes it even more valuable. You know that the door bell rings when you are busy with something, this lets you tell who ever, that you will be there, so that they don't go away, and you can sign for what they are here to deliver.

Agent unable to program doorbell into my WiFi system. Said I should reschedule (at no charge) the installation after I purchase a more expensive unit with a newer operating system, and possibly a smart door chime as well. Two weeks later, and just shy of $500 expenditures, I have a Ring Video Doorbell and Wireless Chime.

Stewart installed a front and back door doorbell. Made sure they were working and I knew how to change the area I was viewing and how to answer and use the different features on the doorbell, very patient and made sure l under

In my old house. I set up the Ring Flood Lighta myself. I intended to install the Ring 2 as well, but when I opened the box, I was a little overwhelmed. I decided to let Geek Squad do it. As a member of the geek squad service program, the installs are less. The installer was very nice, set up well, tested and taught me how to use the app. Very good service

Remarkable Service As Always Which Is The Primary Reason I Am A Geek Squad Customer For Life, Friendly, Attentiveness, Knowledgeable And Demonstrate The Highest Degree Of Professionalism...

The Geek Sqad remove my old doorbell , and installed my new google nest. The tech set the app up on my phone . The tech also went over the features and showed me how to work my video doorbell

agent arrived on time - he was very courteous to us and our house - he worked quickly and efficiently but took time to answer any questions we had - when the install was finished he double checked all his work, explained everything he had done, answered all of our questions, and made sure we were comfortable with everything before he left. Adam did a great job!!