Customer Ratings & Reviews

The technician Tevin, that came out to install our equipment was quick and knowledgeable. He was helpful at assisting in setting things up and making things easy.

They did a really nice job. They made sure I was happy with the basic installation, then helped me configure it to recognize/ignore as appropriate, which is an import part of the installation.

The Geek Squad are the best of the best at everything they do. They never fail me . They come on time as always and deliver what they say helps fix for me.

The Geek Squad technician called in advance to confirm service appointment, arrived 10 minutes ahead of schedule, and did an excellent job with installation of a new Ring Doorbell Pro / Chime Pro bundle. Installed the system without any delay or problems, customized the setup, and verified and explained all operational settings. Very professional.

The geek squad did an excellent job of installing this item. They spent time explaining and were very informative. The technician was professional and very polite. He also cleaned up after the install. Highly recommend this installation service.

The agents install my doorbell camera. They were helpful and answered many questions. My only complaint was that I was not called back when I requested an approximate time. I did get a call when 10 minutes away but I would have liked a 30 minutes heads up because I had to leave work.

Geek Squad agent did a great job installing my Nest video door bell. He was professional, efficient and competent. He made sure that my app was installed on my phone and that I could view from my phone and laptop. He also made sure I knew how to access it from both. He also called the day before to confirm the delivery and install time and called the day of when he was 15-20 minutes away. Very pleased!

The gentleman that put in a ring was professional, had a lot of information and was willing to spend the time to make sure that it was set up properly, and we knew how to use it. He was an excellent representative a Best Buy.

Charles the geek squad agent installed my home security system. His professional advise and expertise was very much appreciated. He's very courteous and listens to help customers.

The two guys that came to install my ring peephole door chime were amazing. They were professional, courtesy, and respectful of my home. They waited for the install to complete because these gadgets have to update when you take them out of the box and it took a minute. They even drilled a hole in my door to accommodate the peephole doorbell. Two thumbs up!

Wonderful and excellent service delivery. The technician educated me about the device, also went far and beyond to navigate around the installed device. The value I enjoy with total tech is unmeasurable. I cannot afford to live without it:

The agent hooked up the Ring doorbell and we thought all was well when he left. I wish we had also done the Chime and finetuned the phone settings more so I could get better function of the device. He was very friendly and helpful. I guess I should have asked the right questions.

The Geek Sqad remove my old doorbell , and installed my new google nest. The tech set the app up on my phone . The tech also went over the features and showed me how to work my video doorbell

The Geek Squad came and installed my Ring Video Doorbell. They were prompt and completed the installation in a timely manner. They even gave me a quick tutorial on how to use the ring and mobile app.

The Geek Squad agent named "Lontreal" was very professional, knowledgeable, and extremely resourceful in getting my smart doorbell installed considering it was not one of the top of line doorbell brands. I also very much appreciated that he followed the Best Buy CDC Covid19 guidelines from the time he arrived until he completed the installation.

Installation of door bell. Knowledgeable of installation.. Very honest of what installation was about.

The technician installed the doorbell video, set up the app and instructed me on features. Very efficient, competent and friendly service. A technician returned at no extra cost to recheck recordings. Cost of service is clearly stated and no surprises. I highly recommend their service.

Very impressed with the Geek squad team members who installed my ring doorbell and flood lights. I was provided very good instructions on the installed items.

Terrific service as always ! Everyone s attitude and can do dedication is always a nice surprise, in that I am thinking I am going to run into a bad one ,,, never do except for a Mgr Products are good, What a great service you have for geek squad Everyone has been smart and helpful Funny … you have no competition

Agent installed a new Blink camera doorbell. It still does not reach as far as the one I initially had installed. It will not pick up on people walking across the street