Customer Ratings & Reviews

This Ring doorbell works well. I particularly like how I can place the remote ringer in any power outlet and that it also rings in my iPhone. I have mine hardwired into the house's electrical power and don't have to worry about batteries.

The agent Jermaine was just excellent. He was very courteous and very helpful and knowledgeable. He showed up on time and call me ahead of time to let me know when he was coming. I really like him he gave excellent customer service. When I’m ready to purchase my ring cameras I am going to request Jermaine. He is a good person Jermaine restored my faith in Best Buy Geek Squard.

Customer Service did an outstanding job in clearing up a certain Geek squads unprofessionalism by not performing his technical assignment. Paul, Mohammed, & escalation team quickly rectified the appointment for the install / mount of my TV.

Anthony was great. Very pleasant, did a great job installing my ring system

My ring doorbell camera installer was on time, fast, and easy to work with. He listened to my situation and walked me through everything from the initial setup and addressed all of my questions.

The Best Buy Geek Squad technicians who were sent to my home did an excellent job installing a long-awaited RING security system. They were knowledgeable, prompt, courteous, efficient young men. Special thanks to both of these Geek Squad representatives!

I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

Michelle who install our video doorbell was very knowledgeable and helpful. He arrived as scheduled. After the installation he viewed the features of the product and ad Sled if we had any questions. He did not leave until we felt comfortable. Our thanks to Michelle.

The technician 'Ariel' is arrived in time to install our Door bell. He explained each and every step to install the app for doorbell and use as well as troubleshooting tips. Job well done. Thanks

EXCELLENT CHOICE DOOR BELL SECURITY DEVICE FOR THE MONEY. GREAT PRICE ALSO FROM BEST BUY. AND LAST BUT NOT LEAST WE HAD A ISSUE WITH THE DEVICE BUT AS ALWAYS THE GEEK SQUAD WAS THERE TO MAKE IT WORK TO OUR COMPLETE SATISFACTION

I'm so happy with my ring camara,now i can watch my car from inside my home. Thanks, i was vandalized before

Both gentlemen knew exactly what they were doing and were very knowledgeable. Installed doorbell, tested to make sure both home chime and included base worked, checked video quality and sound and setup up in app. Explained everything they did and answered my questions.

I had one person come and install it but was told it wouldn’t work. Talk to another installer that came from Geek squad while he was doing a TV installation; his name is Rashad and said that the doorbell would work just fine! Went back to Best Buy and requested them again for the job; him and his partner came back again and they did a fantastic job! And the best thing is that the Nest Doorbell works fine! Thanks guys!

I love being able to see when packages have arrived, see who is at my door and even talk to them through the device. The picture is clear and even night vision is clear. I also prefer the bell to the camera because it is hard wired into the house. My only problem is that connectivity is slow through my phone. But that is not the fault of Nest.

The agent installed our Ring doorbell and the interior doorbell I purchased. He also connected our devices to the Ring system. We now have Tinkerbell allerting us to all who use our front door. Feels like Disney World!!!

Geek Squad installed my Smart doorbell quickly and walked me through the download and tutorial on the operation. I had been looking for a home security system and Geek Squad recommended this option to me. This was the best purchase I could have made for cost and effectiveness. I can now advance my security system from anywhere inside or outside my home as needed.

Works pretty good, doesn't always notify when you aren't home, but generally does. Delivery services don't bother to ring the bell, cuz they know it will tell me anyway. It even told me the other day that someone had picked up a package left at my door. Luckily, it was I. Still getting used to it.

The installation was done right away and my door bell worked for4 days. On fifth day, doorbell video and camera stopped working. We are asking the team to come and investigate to see if it is doorbell that is not working or another issue. So far, they have not come yet. They schedule the wrong department to come help us, they got someone that is not authorized or have no license. So they schedule another agent to come and we will see what happens

Very helpful and walked me through step by step on how to charge my devices and put them exactly where I would like them to see everything I was wanting to see

Tech Mounted my 85” Tv and connected with all my devices too. Wow We have got Internet Mesh from best buy and they installed it. Peace of mind of Fast Wifi.