Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,891 reviews
  • Rated 5 out of 5 stars

    Best thing I did with the Nest doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in checked everything out first. He finished in a half-hour and everything worked great. If I had done it, it would have taken me over an hour with at least one trip to the hardware store for something I needed. He had everything he needed. He was also very polite and friendly and was a pleasure to talk to about the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Pro Doorbell Installed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Pro Doorbell Installed and brief instruction was given on operation. I had ordered Ring Doorbell which was too big for my door frame. Geek Squad showed me the difference between Ring and Ring Pro. Ring Pro is a slimmer device and fit perfectly on my door frame. I was able to return Ring and exchange for Ring Pro with minimal inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted Ring Video doorbell in a short amount of time. The agents were very professional knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed mu ring door bell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.install good jon very friendly professional thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek squad team members who installed my ring doorbell and flood lights. I was provided very good instructions on the installed items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner- customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were okay. Mistakenly told me i could move chime without affecting the internet hook up. I moved the chime and needed help to hook up ringdoorbell and chime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not see out the front of my house.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents installed my Nest video doorbell and showed me how to connect to my Google Home. It works great and gives me an eye to the front of my house that I did not have before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Answered all questions and very efficient installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Ring doorbell quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and got the job done very quickly. He also answered all of my questions and even helped me set up the wifi extender that came with the Ring doorbell. Best Buy's Geek Squad is awesome, and I have had them installed doorbell, refrigerator, etc. over the years and was never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow did a great job installing my ring video doorbell. It works perfectly. He also ran thru the workings of the tech settings. He was pleasant and knowledgeable. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful to Ring's effectiveness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best parts of the Ring doorbell in our opinion. It helps enhance the doorbell chime and the chime can be changed to a number of sounds. One of the most important parts of the Ring's success depends on the strength of your WiFi - which is the primary function of this component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came was knowledgable, quick, and very kind. He took care of the issue quickly. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time nice friendly i stood there explained very detailed specifically what an how i wanted to have ring pro installed an did not do what we went over, he put the wall plate on an i told him i didnt want it he has the wiring showing an he said it would not, i had to take it down an fix these 2 things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell installation, was Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Doorbell installation, was Awesome! GeekSquad answered all my questions and was professionally installed very quickly. I love the GeekSquad service and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the geed squad was very professional. They stayed until the job was done. Love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came to install did a phenomenal job. The installer had the same set up and assured me what I got was a great deal. They installed the ring doorbell. They showed me how to use the features, came in full safety attire, and were respectful of our home. I would recommend them for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my doorbell fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very nice and Wyze is best camera and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency counts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was completed very well. Service was efficient and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door bell and camera installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Arlo door bell camera and a camera in the rear of the house. They did a great job. Took some phone calls to ATT to add 2g to my internet. I would never have known how to do that. BB is the best. And get the Total Tech program. It's wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael the Geek squad agent communicated through email his anticipated time of arrival and arrived accordingly. He was knowledgeable, took his time to show me while he installed the the video camera and even waited while I created the account for my device. Overall, I give the product and service 5 out of 5.

    I would recommend this to a friend