Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3866 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,866 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my ring door bell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Ring door bell They did a great job. I really appreciate their technical skill . They helped me trouble shoot Wi-Fi connections and get the Ring app installed on my smart phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doorbell installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done right away and my door bell worked for4 days. On fifth day, doorbell video and camera stopped working. We are asking the team to come and investigate to see if it is doorbell that is not working or another issue. So far, they have not come yet. They schedule the wrong department to come help us, they got someone that is not authorized or have no license. So they schedule another agent to come and we will see what happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Training is Outstanding!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SET UP Both Computers to be available for my NEEDS…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installing the cameras was very professional and helpful. Went on and beyond, detailed oriented and provided great recommendations on where to place the camera angles. The family is very satisfied and grateful for his assistance. Thank you, Emil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not see out the front of my house.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents installed my Nest video doorbell and showed me how to connect to my Google Home. It works great and gives me an eye to the front of my house that I did not have before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ring product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer, John, did a great job and he went beyond the call of duty due to an error of the in-home consultant. The Ring product that was installed works great and I love being able to share it. Thank you Geek Squad and manager of the Best Buy in Tustin...great work you guys and will recommend and have to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner- customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were okay. Mistakenly told me i could move chime without affecting the internet hook up. I moved the chime and needed help to hook up ringdoorbell and chime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow did a great job installing my ring video doorbell. It works perfectly. He also ran thru the workings of the tech settings. He was pleasant and knowledgeable. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psqrd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it working in no time. It had already been physically installed but was not working. It was a problem with the iPad and he fixed that. He also fixed a lot of little things going on with the new one, like updating the printer driver. He was polite, efficient and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell installation, was Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Doorbell installation, was Awesome! GeekSquad answered all my questions and was professionally installed very quickly. I love the GeekSquad service and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - kept at it til everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and walked me through step by step on how to charge my devices and put them exactly where I would like them to see everything I was wanting to see

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV fine, CC wasn't

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service itself was fine. my best buy credit card with 1700 dollars in credit would not work for a 500 dollar purchase and i ended up having to put it on an amex card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that they sent over to install my TVs and my doorbell were excellent he installed the doorbell while the other one worked on one of the TVs and basically walked me through the steps of how to access the doorbell and connected to my app and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my Tv! ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Mounted my 85” Tv and connected with all my devices too. Wow We have got Internet Mesh from best buy and they installed it. Peace of mind of Fast Wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Doorbell Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Doorbell Installers were very professional and everything runs smoothly , Best Buy is the only place we go for our computers, appliance. it’s nice to have a place you can Trust, we have been doing and will continue do business since the 80’s. It also nice that the employees don’t do commission and sell you what you only what you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was slightly difficult, because my home is older and the doorbell wiring was not great. The installer had to come twice because the outside portion of the wiring was problematic. I replaced the wiring myself, and the installer completed the job with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were professional and personable. Great team !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring doorbell.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring doorbell and helped me set up everything to view on my phone. He reviewed everything with me and followed up with me the next day to see if it was working okay. Everything has been working fine since the installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    product is fine Service was incomplete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell was fine. BUt, they didn't connect it to the App and they took away the box it came in with the QR code on it to activate.

    No, I would not recommend this to a friend