Customer Ratings & Reviews

Absolutely great service ! Came on time, installed my ring equipment and explained everything to me. Have had the same man before, this time two men both very professional. Recommend Geek Squad highly!!

Ring doorbell installation was rescheduled twice because my doorbell wires were needing to be replaced. Now my doorbell finally works!!!! The team was amazing and flexible with working with me.

The agent was great! Installation was fast and he explained everything.

the agent was very efficient and thorough. He explained all that needed instruction regarding my Ring doorbell. He was very pleasant with a great personality.

The member who installed the doorbell knew what he was doing and did an excellent job. I recommend that you demand a "geek squad" member do your installs rather than an outside company that they have help them.

If you schedule an in home installation at the store when you buy an item, do not rely on the appointment being received by the installers. Call the installers and verify the date and time directly with them.

Really pleased with the overall functionality of this product but needed a second agent more knowledgeable of how the Ring System works. We are still having an issue keeping the phone connected but are able to review and get notified with WIFI. The alarm went off all three of us got a call. It is like being in our home while we are out!

Total Tech did a great job helping me get the correct ring doorbell and installed timely eventhough I orginally ordered incorrect one online. I have been extremely satisfied with Total Tech/Geek Squad.

Jasmine was very friendly and knowledgeable about how to set up the Nest Doorbell. She answered all of my wife's questions about how to use it, and it was a quick installation. She helped my wife set up the nest app on her phone as well.

The technicians were great! They arrived at schedule on time, inform me of their arrival time, and updated me when they were just a few minutes away. They were very friendly, professional, and courteous.

The first doorbell installation was in January. That was excellent. I also had hue lights, motion sensors,and alexa installed at the same time. The second doorbell install was on March 6, 2020. I had problems after that with the chime ringing continuously without being pushed. So we had to disconnect the chime. Due to the covid 19 protocols, we were without doorbell ringing until November. The problem was a short in the doorbell coming into my kitchen from the garage. This one was mistakenly handled by the agent when he was supposed to be using a wire outside the garage for the second ring doorbell. Now I have the expense of have another wire installed for the doorbell.

I purchased this for my dad since I was worried that he wouldn’t be able to install it himself. I live in Texas and my dad is in Ohio. They were able to set up an install with him and it works beautifully! Definitely made a tech gift easier for someone who isn’t comfortable with DIY install.

Your service person named Lee did an excellent job. He was polite, courteous and very helpful. he walked me through the process of downloading information to my phone. I would highly recommend him to anyone.

Installer arrived on time, as scheduled! He completed the install that would have taken me all afternoon to complete in less than 30 minutes. He took additional time to walk us thru making the connection to our phones. Money well spent!!

I recently bought a nest hello video doorbell and decided to have Geek Squad install the bell. My techinician was professional and courteous. He slowly went over things that I needed to know and made sure everything is working perfectly and that I’m satisfied. Highly recommended.

The geek squad was fantastic at best trying to install the google nest door bell. They had a hard time getting the software to recognize the door bell. We ended up returning the hardware. Thanks Geek Squad for multiple tries to install the door bell.

The guy from geek squad installed my security doorbell in a professional manner. He showed me how to use the program and answered all of my questions. A good experience.

Being able to have professional come to my home and install my ring pro was the best. They were friendly, professional and arrived to my home on time. After completing the install they were able to answer my questions and even helped me setup the Ring app on my phone.. Great job..

I was very impressed with the ring doorbell install. I purchased the hardwire version, and was concerned about hooking it up myself. The Geek Squad came out as scheduled, and had the Ring installed in under 30 mins. They also walked me through the app and features. I could not ask for a more professional install.

Installation of door bell. Knowledgeable of installation.. Very honest of what installation was about.