Customer Ratings & Reviews

The geek squad that came to install did a phenomenal job. The installer had the same set up and assured me what I got was a great deal. They installed the ring doorbell. They showed me how to use the features, came in full safety attire, and were respectful of our home. I would recommend them for more.

Jasmine was very friendly and knowledgeable about how to set up the Nest Doorbell. She answered all of my wife's questions about how to use it, and it was a quick installation. She helped my wife set up the nest app on her phone as well.

I forgot the gentleman’s name who came out to service my product, but he was overall super quick and nice. Respectful of me, my house, and my requests. Would do business again

The agent called and let me know he would be arriving earlier than expected and asked if that was ok which was great! He was quick, efficient, and went above and beyond with installing my Google nest!

He mounted the doorbell with no issue. I am happy with service

initially had a scheduling issue with the first company subcontracted by best buy as they failed to show up or contact me. best buy resolved it and sent another contractor. installed doorbell and were helpful

This was not Geek Squad but a third party that Best Buy uses. The agent did not install the Ring Doorbell properly. Had to come back twice. First, it had video then didn't work so he cut more wires then left before we could test it out. Had to come back second time because the doorbell doesn't ring. This third party rushed through the installation and didn't test it and left abruptly. I would recommend using their own Geek Squad not a third party. So beware when a third party is assigned.

Nice Guy, He installed a ring door bell. Forget to ask me what time I want it to ring. My phone battery went dead lkk first day. Getting any help at BEST BUY has not been easy. No one inside the store is trained on the ring.

Installer arrived on time, as scheduled! He completed the install that would have taken me all afternoon to complete in less than 30 minutes. He took additional time to walk us thru making the connection to our phones. Money well spent!!

Michael the Geek squad agent communicated through email his anticipated time of arrival and arrived accordingly. He was knowledgeable, took his time to show me while he installed the the video camera and even waited while I created the account for my device. Overall, I give the product and service 5 out of 5.

Agent was through and very good to work with, He was very nice.

This is one of the best parts of the Ring doorbell in our opinion. It helps enhance the doorbell chime and the chime can be changed to a number of sounds. One of the most important parts of the Ring's success depends on the strength of your WiFi - which is the primary function of this component.

The agent mounted and installed my doorbell video to my cellphone. He was very knowledgeable and efficient. I'm very pleased with the results.

Shaun was incredible, with his product knowledge and his ability to educate us on operating our surround sound system and our patio Sonus system , Speakers and all.

If you schedule an in home installation at the store when you buy an item, do not rely on the appointment being received by the installers. Call the installers and verify the date and time directly with them.

The agent mounted my doorbell and 2 cameras very effective

We would not have bought our Ring doorbell if we couldn't have had it installed. The installer was on time, very friendly and gave us tips on to make the best use of the doorbell.

Excellent installation. The agent explained everything in detail, installed the ring doorbell on two phones and three tablets, and was very professional.

Justin gets 5 stars for a thorough, expert, and considerate consultation. But alas, we had to postpone installation as he found we did not have enough signal strength. But he explained well so we knew what we had to do next.

The agent installed the Ring cameras at three locations and explained everything to me, including how to change the battery.