Customer Ratings & Reviews

Geek Squad installed our Ring doorbell. He tested all the options. Had plenty of patience explaining how everything works.

I always have a good experience with the geek squad that comes to my house. They are always very knowledgeable and helpful.

initially had a scheduling issue with the first company subcontracted by best buy as they failed to show up or contact me. best buy resolved it and sent another contractor. installed doorbell and were helpful

The installation went well, no major issues. They cleaned up after themselves and made sure it was working. They could have done a better job of adjusting the sensitivity as the Video doorbell was picking up every car that drove by.

Enjoying the Ring doorbell- always a good day when the Geek Squad shows up. We replaced a different brand of video doorbell, and find the Ring to be better for our needs.

I'm so happy with my ring camara,now i can watch my car from inside my home. Thanks, i was vandalized before

Agent was professional and courteous. I was lucky to get one that was an electrician and he was able to connect the doorbell to my chime. He also connected it to google home.

Justin gets 5 stars for a thorough, expert, and considerate consultation. But alas, we had to postpone installation as he found we did not have enough signal strength. But he explained well so we knew what we had to do next.

This was not Geek Squad but a third party that Best Buy uses. The agent did not install the Ring Doorbell properly. Had to come back twice. First, it had video then didn't work so he cut more wires then left before we could test it out. Had to come back second time because the doorbell doesn't ring. This third party rushed through the installation and didn't test it and left abruptly. I would recommend using their own Geek Squad not a third party. So beware when a third party is assigned.

The agents arrived early, better than On-Time... They called me prior to their arrival to inform me of their approximate arrival time. .. They were fast, friendly, helpful and demonstrated how the Ring Doorbell operates, after it was installed...I want the same two (2) agents to return to install Ring cameras!!!

The agent called and let me know he would be arriving earlier than expected and asked if that was ok which was great! He was quick, efficient, and went above and beyond with installing my Google nest!

SET UP Both Computers to be available for my NEEDS…

Two techs came out to install a video doorbell which was gifted to me. Techs arrived on time and completed the installation after resolving a minor issue with the product. Very professional would definitely recommend to others.

The install technician showed up on time and the installation was excellent. The technician took the time after install to ensure that I fully understood how to operate the product and set it up. Definitely highly recommend this service!

Grwat service overall. Had to rewire doorbell to existing doorbell after it was installed so it would charge correctly. Not to difficult jus wish it got done while they were here.

Agent installed my ring doorbell that I had previously purchased. Although I had not scheduled it, for an additional fee she installed an updated computer router that I previously purchased. She was professional, friendly, and very helpful. I would gladly use the Geek Squad again.

I can comfortably open my door free of feat that there may be someone dangerous on the other side. I am also aware of everybody that comes to my door even if I am not home.

The agent arrived at a reasonable time of the day and was able to install the devices we ordered quickly and with minimal/no mess. The angle of the camera was excellently done

Ramon, our installer, is excellent. He is a good communicator, patient, respectful and kind. I want to thank his mother for raising him right. Than you.

The contractor (installer) was very prompt and knowledgeable. Communication before (to confirm the appointment and any prep) and during the installation was professional and timely.