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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,891 reviews
  • Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came helped me with installing new door bell, there was already another bell installed they help removing old one and setup new and online access setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Ring Doorbell Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Ryan S. was knowledgeable, professional, and courteous. He was patient in explaining functions and use of doorbells, sometimes two times or more. I appreciated his technical expertise as well as his goal to make me a satisfied customer. Kudos to Ryan for a job well done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Ring Video Doorbell, but I've noticed that it only rings outside the door and not inside the house. When I had a technician come to install the bell, they informed me that an additional box is required to make it ring inside. Unfortunately, the salesperson at Best Buy neglected to mention this crucial detail during my purchase. It seems that the name "Ring Bell" may be a bit misleading in this case. -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Daniel was so very competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came out and informed me he could hook up my doorbell to the inside doorbell and I didn’t need the more expensive one. He did a super job and couldn’t be nice. He even returned the more expensive to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All parts delivered, all installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of a multi-replacement installation, this aspect was accomplished by a team of highly-qualified technicians the date due with all questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable. They did a great job with the installation of the Ring Doorbell and the instructions on how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs got my doorbell up and running in very little. They uploaded everything on the phone, and made sure I was able to understand everything. They also hooked me up with everything on my Alexa, which was awesome!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was not completed. The Geek representative stated the job required more than what she was prepared to do. She completed a software isuue and departed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been hesitating for a long time about some type of video doorbell old one finally broke and bought the Ring pro 2. This is an excellent piece of equipment and full filled our expectations. Glad I joined the Ring family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and accurate camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new Ring spotlight cams, solar panels and doorbell. They also helped set up the app. The installer arrived within the window, was quick and accuate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Grea install by Cody-Arlo, Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired Video Doorbell working as expected so far. Has a very wide view which is great. Geek squad installation process of my arlo doorbell, pro 4 cameras and my eero mesh network was thorough, helpful with my questions and timely.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my ring doorbell so much that it makes me see everything in my neighborhood and know what goes on and find it very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - kept at it til everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, courteous and on time. He delivered outstanding service, and made himself available for after installation support. It was easy and efficient, and I used this agent again for another install. I am just as impressed. We will certainly use this service in the future. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick service and on time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't too happy that when scheduling, I had to wait a week for the Geek Squad to arrive. Appreciated the reminders and status of arrival time. Right on time, got Ring items installed and helped with setting up our cell phones with answers to all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knows what he was doing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was the technician's first experience with a Ring Peephole Video Door Bell, he was able to connect it, along with the Pro Cime Wi-Fi Extender, show me how everything works and stayed until I had mastered the device, registered it on-line and answered all my questions. A true professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gentleman that came out to install the ring without standing. Very good customer service, and he knew the product. We appreciate Geek Squad and their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TotalTech Installment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot the gentleman’s name who came out to service my product, but he was overall super quick and nice. Respectful of me, my house, and my requests. Would do business again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were professional and personable. Great team !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING install by Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graydon was extremely efficient and knowledgeable about the RING doorbell and did a good job of installing it and making sure it was working properly. He helped me and my wife set up and understand the app and connected it to our existing wi-fi. Would recommend this to a friend.

    I would recommend this to a friend