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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3866 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,866 reviews
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gentleman that came out to install the ring without standing. Very good customer service, and he knew the product. We appreciate Geek Squad and their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know about this request. It's unclear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my video doorbell. Requiring a minimum of characters is unnecessary, and just about made me delete the email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my ring doorbell so much that it makes me see everything in my neighborhood and know what goes on and find it very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and accurate camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new Ring spotlight cams, solar panels and doorbell. They also helped set up the app. The installer arrived within the window, was quick and accuate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin gets 5 stars for a thorough, expert, and considerate consultation. But alas, we had to postpone installation as he found we did not have enough signal strength. But he explained well so we knew what we had to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Ring doorbell pro..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to have professional come to my home and install my ring pro was the best. They were friendly, professional and arrived to my home on time. After completing the install they were able to answer my questions and even helped me setup the Ring app on my phone.. Great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs came out to install a video doorbell which was gifted to me. Techs arrived on time and completed the installation after resolving a minor issue with the product. Very professional would definitely recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat service overall. Had to rewire doorbell to existing doorbell after it was installed so it would charge correctly. Not to difficult jus wish it got done while they were here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a nest hello video doorbell and decided to have Geek Squad install the bell. My techinician was professional and courteous. He slowly went over things that I needed to know and made sure everything is working perfectly and that I’m satisfied. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Daniel was so very competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came out and informed me he could hook up my doorbell to the inside doorbell and I didn’t need the more expensive one. He did a super job and couldn’t be nice. He even returned the more expensive to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TotalTech Installment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot the gentleman’s name who came out to service my product, but he was overall super quick and nice. Respectful of me, my house, and my requests. Would do business again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Delivery and Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technician showed up on time and the installation was excellent. The technician took the time after install to ensure that I fully understood how to operate the product and set it up. Definitely highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installed!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the ring doorbell install. I purchased the hardwire version, and was concerned about hooking it up myself. The Geek Squad came out as scheduled, and had the Ring installed in under 30 mins. They also walked me through the app and features. I could not ask for a more professional install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Smart Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well, no major issues. They cleaned up after themselves and made sure it was working. They could have done a better job of adjusting the sensitivity as the Video doorbell was picking up every car that drove by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs got my doorbell up and running in very little. They uploaded everything on the phone, and made sure I was able to understand everything. They also hooked me up with everything on my Alexa, which was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rain video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rain video doorbell was installed by best, but quite now I can now I do not have to go to the door and look to see who’s at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and capable. He installed the new doorbell quickly and gave me a short overview of its main features. Quite a good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Ring Bell Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent! The service installer was efficient, thorough, and patient throughout the installation and problem solving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service from your Geek squad was amazing! So easy to schedule and installer was pleasant and did a great job! Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been hesitating for a long time about some type of video doorbell old one finally broke and bought the Ring pro 2. This is an excellent piece of equipment and full filled our expectations. Glad I joined the Ring family

    I would recommend this to a friend