Customer Ratings & Reviews

The geek squad kept me updated with time of service and even arrived before my appointment time. They were friendly and professional. Had the job completed in a flash. Explained everything properly! Both wore mask and booties when they had to come inside. Highly recommend!

The agent mounted my ring to my front door, working well and did a great job. Explained everything about the operations of the ring how to insert the battery and answered all of my questions that I asked.

The installation was good but not able to use power so had to buy a 2nd battery . That ok but you have to change the batter . Looks like a full charge will last 3 months . Little bit of a pain to change because of small screw ales Ring wants $3 per camera for you to record video which is a Giant Rip !

We would not have bought our Ring doorbell if we couldn't have had it installed. The installer was on time, very friendly and gave us tips on to make the best use of the doorbell.

Alex did an amazing job with installing our ring system. He was friendly, knowledgeable and efficient in getting everything set up. He helped us understand how to use the system and navigate the ring app!

The techs mounted my new ring doorbell quickly and perfectly the first time. I am really glad I had them do it because it was way more complicated than this two left hands guy wanted to get involved doing. I love this service!

The agent installed my video doorbell. Requiring a minimum of characters is unnecessary, and just about made me delete the email.

The technician was courteous and capable. He installed the new doorbell quickly and gave me a short overview of its main features. Quite a good experience!

Josh is our GS techie for South County. He is fantastic.. super nice, very professional, stayed and answered all our questions, made sure everything was working to our satisfaction. He came out twice b/c we had bought the wrong Ring component, but scheduled us right there and showed up on time.. we totally were satisfied.

Agent hooked my wired Hello Doorbell and it works just fine. Only problem is it is not sync with other google devices, and agent was hung up on twice by google. So it is still a work in progress

We received a google doorbell for a special occasion. After reading the instructions, we decided it would be best if we had the geek squad install it for us. The service person showed up on time, quickly installed it and showed us how it works. Overall, very happy with the agent and installation.

The agent was courteous, on time and did a super job! Showed us how to install all necessary apps and demonstrated the devices. We have had this agent in the past for other services and the agent is top notch including answering any after install questions promptly via phone. Great service as always!

Wish I had know the ring devises I purchased in store and later had the geek guys install was not compatible with my low voltage wiring. I had to upgrade the door bells to the tune of an additional $50 each.

The Geek Squad came the next day after purchasing our Ring Door Bell. They were so helpful and taught us how to use the Ring App. We are so happy we have the Geek Squad for all our needs.

Shaun was incredible, with his product knowledge and his ability to educate us on operating our surround sound system and our patio Sonus system , Speakers and all.

I felt so good about my door bell connection. Im very please i feel better at home away from home.the help the two gentlemen help me with being helpful answering any questions i ask.

Slater, which was the Geek Squad Agent that installed the Blink Door Bell and 2 Cameras did an excellent job. He e play how they worked as well. I highly would recommend him to anyone.

Installer (third party not Best Buy) came on time. However, doorbell was dropped onto my concrete entryway when unboxing and was scuffed up. I was insured it wouldn't be visible due to the backplate once installed. Unfortunately was visible and I ended up going to the store and exchanging it for a new one (with no issues). Also it would have been nice to know that there was an option for a wider angle mounting plate before installing (would have helped for being able to see driveway/car area in front of house)

The rain video doorbell was installed by best, but quite now I can now I do not have to go to the door and look to see who’s at the door.

The installation was excellent! The service installer was efficient, thorough, and patient throughout the installation and problem solving.