Customer Ratings & Reviews

The agent was very nice and knowledgeable. He explained everything where I could understand. I feel so safe in my house.

Wish I had know the ring devises I purchased in store and later had the geek guys install was not compatible with my low voltage wiring. I had to upgrade the door bells to the tune of an additional $50 each.

Great job mounting it. Still doesn’t work with wife’s phone. Have to have someone check it out.

The installation went well, no major issues. They cleaned up after themselves and made sure it was working. They could have done a better job of adjusting the sensitivity as the Video doorbell was picking up every car that drove by.

Thorough and helpful agent. Took his time on installation. Helped me with app instructions.

The agent installed my Ring Bell. He was very efficient and helpful. He was knowledgable of the product and professional.

The installer was quick, efficient and very friendly. He taught us how to remove the battery from the Ring doorbell, recharge it and re-install. Great service, education and a friendly visit.

The technician was in time. Introduced himself.He explained the camera’s functions very clearly. Also stated, how to remove the battery & recharge.

They were very good and very knowledge about the situation. They seem to be very experienced about the whole thing. I would recommend them to someone else. Family and friends

Techs were on-time and installed 2 ring doorbells before a storm arrived. They were very professional, gave instructions on how to use and cleaned up before leaving.

Very helpful, knowledgeable and friendly personnel.

I was very impressed with the ring doorbell install. I purchased the hardwire version, and was concerned about hooking it up myself. The Geek Squad came out as scheduled, and had the Ring installed in under 30 mins. They also walked me through the app and features. I could not ask for a more professional install.

The agent installed my doorbell perfectly. He was very cordial and informative. He also linked the doorbell to my Alexa. Could not have asked for a better agent.

The techs mounted my new ring doorbell quickly and perfectly the first time. I am really glad I had them do it because it was way more complicated than this two left hands guy wanted to get involved doing. I love this service!

Installer (third party not Best Buy) came on time. However, doorbell was dropped onto my concrete entryway when unboxing and was scuffed up. I was insured it wouldn't be visible due to the backplate once installed. Unfortunately was visible and I ended up going to the store and exchanging it for a new one (with no issues). Also it would have been nice to know that there was an option for a wider angle mounting plate before installing (would have helped for being able to see driveway/car area in front of house)

Our Geek Squad installer was fantastic. Quick and efficient, he really helped me understand the product!

I recently bought a nest hello video doorbell and decided to have Geek Squad install the bell. My techinician was professional and courteous. He slowly went over things that I needed to know and made sure everything is working perfectly and that I’m satisfied. Highly recommended.

Agent installed my ring doorbell that I had previously purchased. Although I had not scheduled it, for an additional fee she installed an updated computer router that I previously purchased. She was professional, friendly, and very helpful. I would gladly use the Geek Squad again.

The agent done a great job with installing my Ring doorbell. I like that he taken the time to show me it's features and how to work it to the app.

Christopher was wonderful what a breath of fresh air after the incompetent tech from third-party that showed up previously botched the installation