Customer Ratings & Reviews

Anthony was great. Very pleasant, did a great job installing my ring system

Not bad but unless you’ve the membership with Best Buy this service is 99 dollars. Fortunately I had the Best Buy membership and it made it 49 but overall if you want to save money then just install it yourself it’s pretty simple.

Willis who did our install was terrific! Before that I had a nightmare time with best buy setting up the appointment. It got cancelled on me 3 times by the computer. Total nightmare

I want to stay all the staff and geek squad generous than showing me how the equipment work and how they installed it and very specially and would help anytime you call them and ask them any questions they gave me a personal number and cell phone number in a real helpful thank you

I like how the doorbell rings and the fact I can charge it as needed and that it has a range you can adjust and it also is the same brand as another camera I have so I only have to go to one app to view both cameras.

Our service from your Geek squad was amazing! So easy to schedule and installer was pleasant and did a great job! Thank you, Best Buy!

The agent mounted my Smart Doorbell and had it up and running in a matter of minutes He connected it to my other devices (iPhone and Echo). He was very knowledgeable about the device and showed me how to use it via my smartphone and Echo. He didn’t leave until all of my questions were answered.

Chris did a gret job installing my new Ring door bell. He made the required connections and explained what he did in a way that I understood. Chris is a great asset to Best Buy.

Great product but DON'T use Geek Squad to install it! Had 3 different technicians come out and all of them connected the Ring Transformer to the wrong place causing a short.

The person installing was very helpful. The process of scheduling I would rate a 0 but since the person that came and installed was willing to install the items I had I was pleased

Matthew installed my Ring doorbell and he was extremely knowledgeable and professional. I needed to update my doorbell transformer and he told me exactly what to get.

The installer was quick, efficient and very friendly. He taught us how to remove the battery from the Ring doorbell, recharge it and re-install. Great service, education and a friendly visit.

Excellent installation. The agent explained everything in detail, installed the ring doorbell on two phones and three tablets, and was very professional.

Geek squad performed a flawless install. The tech drilled into the stucco, mounted the unit and helped configure the app. He had the tools and knowledge to install the unit with ease.

The install of my Ring doorbell pro went smoothly and was done correctly the first time. They actually send someone out for a site survey prior to the install to make sure everything is as it should be. This was at no cost and makes a lot of sense.

The installer mentioned that our chime wasn't going to fit with the piece and the casing we had but, he noticed there was a hole where he could possibly fit the chime in. He was able to do it and finish the job relatively quickly!

The agent called to let me know how soon he would be at my house. He arrived on time and went to work installing a new gadget. He had done some work here before so it was good to recognize a familiar face. I like a company that has the same reliable people.

I love it. When I’m away from home I can talk to people at the door and they don’t know if I’m home or not. Battery does not drain fast like the salesman said.

The agent mounted and installed my doorbell video to my cellphone. He was very knowledgeable and efficient. I'm very pleased with the results.

Great doorbell camera, easy install and setup. But make sure you have the correct voltage doorbell transformer.