Customer Ratings & Reviews

Technician Ryan S. was knowledgeable, professional, and courteous. He was patient in explaining functions and use of doorbells, sometimes two times or more. I appreciated his technical expertise as well as his goal to make me a satisfied customer. Kudos to Ryan for a job well done!

Both Gentleman were very informative and professional and answered all our questions before leaving.

This gentleman was excellent in communication early in the day as his schedule was packed. Very thorough and professional.

I like how the doorbell rings and the fact I can charge it as needed and that it has a range you can adjust and it also is the same brand as another camera I have so I only have to go to one app to view both cameras.

Needed professional installation. Operates very well. Great video. Audio good.

The agents arrived early, better than On-Time... They called me prior to their arrival to inform me of their approximate arrival time. .. They were fast, friendly, helpful and demonstrated how the Ring Doorbell operates, after it was installed...I want the same two (2) agents to return to install Ring cameras!!!

The agent was friendly and professional. He explained the system and had it working quickly.

The first video doorbell pro I bought worked for about a month then stopped working. I took it back and got a replacement. It is working great now and the customer service I received was fantastic.

The techs did a quick and efficient install of my video doorbell. They clearly knew what to do and did it efficiently and effectively.

The Best Buy folks were awesome at careful installation, testing and re-doing to get it right, and showing me how to use everything.

The 2 gentlemen who installed our Ring doorbell were professional and courteous. We’re always pleased with the Total Tech team and service we get. We recommend it to all our friends and family.

Agent hooked my wired Hello Doorbell and it works just fine. Only problem is it is not sync with other google devices, and agent was hung up on twice by google. So it is still a work in progress

Geek squad was prompt and answered all of my questions. Excellent job!

The agent helped me set up my doorbell to my phone app. There wasn't a previous doorbell so we found out you don't need wiring.

Installer arrived on time, worked quickly and efficiently. He answered all of my questions and made sure I was comfortable with the technology. Connected it to my network. Great service!

The agent mounted my ring to my front door, working well and did a great job. Explained everything about the operations of the ring how to insert the battery and answered all of my questions that I asked.

The geek squad team installed two ring door bells for my home and took the time to make sure that I downloaded the app and that everything was functioning correctly.

Alex did an amazing job with installing our ring system. He was friendly, knowledgeable and efficient in getting everything set up. He helped us understand how to use the system and navigate the ring app!

The geek squad kept me updated with time of service and even arrived before my appointment time. They were friendly and professional. Had the job completed in a flash. Explained everything properly! Both wore mask and booties when they had to come inside. Highly recommend!

The service person was on time explaining everything he was going to do did it quickly answered all my questions nice job