Customer Ratings & Reviews

The Geek Squad representative, Vincent, was prompt, pleasant and knowledgeable. He replaced my faulty camera doorbell for the new one and it is now working perfectly. Top notch customer service!

Everyone from Best Buy, who has come to install items that I’ve recently purchased, have been reliable, on time, helpful polite, and informative.

The agent's install two door bells. In house consultant recommended where to put them and agents verifies. Help set up accounts and how to adjust field of view, etc.

My Geek Squad installer was stellar. He made sure I understood how to work everything. In addition he showed all his work to me and made sure I was happy with it. He should be rewarded

The agent arrived on time, installed the doorbell, and answered our questions in a polite and friendly manner.

It was a great experience the technician was so patient when explaining and walking us through all the steps.

The knowledgeable agent replaced my doorbell with the upgraded nest version. Much nicer. He then showed me to change to the Google app to use.

The Geek Squad was very professional and made sure we understood how the Ring doorbell worked. They also instructed us on downloading the app and how to maneuver within the app. We greatly appreciated all of their help.

The agent replace my old ring with the newer wide angle view. He completed the upgrade in 5 minutes. Cleaned everything and verified it worked property.

The agents installed my replacement Ring doorbells. The old faceplate matched up on one doorbell but not the other…

We received a google doorbell for a special occasion. After reading the instructions, we decided it would be best if we had the geek squad install it for us. The service person showed up on time, quickly installed it and showed us how it works. Overall, very happy with the agent and installation.

Install service was great! Agent was quick and efficient installing the doorbell and syncing the chime, but then took time to walk me through setting up the features and answering all my questions!

professional and explained everything very well during and after installation

The agent was courteous, on time and did a super job! Showed us how to install all necessary apps and demonstrated the devices. We have had this agent in the past for other services and the agent is top notch including answering any after install questions promptly via phone. Great service as always!

Not bad but unless you’ve the membership with Best Buy this service is 99 dollars. Fortunately I had the Best Buy membership and it made it 49 but overall if you want to save money then just install it yourself it’s pretty simple.

Excellent Customer Service! Very professional! Arrived at the estimated time.

The Best Buy Technician installed my Blink Video Doorbell. He was so knowledgeable and tested the wiring and the box in the hall for the sound. Excellent service!

Great for seniors to sit back and answer the doorbell. Excellent for security and easy to operate. The Geek squad handles the total installation and sets up the system on your phone.

I want to stay all the staff and geek squad generous than showing me how the equipment work and how they installed it and very specially and would help anytime you call them and ask them any questions they gave me a personal number and cell phone number in a real helpful thank you

Ring door bell installer was a true pro, What took him 10 min would have taken me a week and monumental frustration - well worth the cost. Thanks!!!