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Customer reviews

Rating 4.4 out of 5 stars with 3823 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,823 reviews
  • Rated 5 out of 5 stars

    Geek squad took care of our Ring Wired Doorbell in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiram knowledgable and thorough. Very pleased, as I have been with past purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad tech is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh is our GS techie for South County. He is fantastic.. super nice, very professional, stayed and answered all our questions, made sure everything was working to our satisfaction. He came out twice b/c we had bought the wrong Ring component, but scheduled us right there and showed up on time.. we totally were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep provided excellent customer service, answered all my questions, walked me thru the installation, was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called to let me know how soon he would be at my house. He arrived on time and went to work installing a new gadget. He had done some work here before so it was good to recognize a familiar face. I like a company that has the same reliable people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but late...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, once he arrived, unfortunately, he arrived late without notification of when to expect him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed the Ring Door bell, he was very kind patient and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Kind Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil from the Geek Squad, really knows what great service is all about, was kind and patient with a senior person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed the door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job installing the doorbell although he didn't demonstrate how to navigate through my cell phone. It's quite alright though because I easily figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Smart Doorbell in minutes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Smart Doorbell and had it up and running in a matter of minutes He connected it to my other devices (iPhone and Echo). He was very knowledgeable about the device and showed me how to use it via my smartphone and Echo. He didn’t leave until all of my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated and professional reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 reps are very professional and worked to make sure my doorbells were working even though they encountered issues. I was thrilled with the successful install !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted ring doorbell and connected to my original electrical bell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad and each time I had an issue they are they promptly to resolve the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad alerted me in advance of the appointment and installed the device efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs installed my doorbell. Both very patient and knowledgeable.Difficult project, done very well. Polite. Very punctional with time of appointment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed With ‘These’ Geekers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs on 11/11/2021 came in to installed the Ring doorbell but explained nothing. They did it fast and one tech went outside and just left the other tech. Nothing was specified or tested regarding its operation or video value, secret verification code and password importance.No shoe covers were used. Everything seemed rushed. The were recalled a second time regarding the video issues and immediately told not their responsibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device. Great Product. Works well. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time Geek Squad (John)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that connected the Arlo video doorbell used the existing wiring from the old doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were excellent. They were on time, courteous, and quite knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Purchased ring doorbell elsewhere, and installed by geek squad Tech was very efficient and nice. They made sure was up and connected to app on my phone. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought sony speakers and Denon receiver. Very pleased with purchase. Also purchased Ring Pro 2. Yesss!

    I would recommend this to a friend