Customer Ratings & Reviews

It was a great experience the technician was so patient when explaining and walking us through all the steps.

The Geek Squad agent efficiently installed the Nest Door Bell and connected the wiring to the chime, which was in a difficult to access location. The Nest Doorbell is performing as expected.

The agent was patient and explained things to me in a different way until I understood. He was polite and clean and very pleasant and he didn't do anything wrong at all.

I'm having a great time with the doorbell. It's a very helpful tool. The technician was a 10. Very knowledgeable, full of tons of information.

The installer worked very hard and spent a lot of time to get this system to work. He even called another support person for help but could not get the entire system to work.

The Geek Squad installed my video doorbell! They were so knowledgeable and efficient and were done very quickly! I’m so thankful and a fan forever!

Installation of my google nest doorbell was great. The installer came in. Installed the doorbell, made sure all was working and was on his way! Thank you!

The agent was friendly and professional. He explained the system and had it working quickly.

I contacted Geek Squad several times and they were very patient & answered all my questions. My wifi is not very strong so I had to postpone it until I upgrade the wifi.

Agent was through and very good to work with, He was very nice.

Neil from the Geek Squad, really knows what great service is all about, was kind and patient with a senior person.

The Geek Squad exceeded our expectations for the installation of our Ring. Both Geek Squad team members were Professional, Courteous, Considerate and extremely helpful. We can not Thank Best Buy enough for sending these wonderful people to help us.

The install service was great and the technicians were very polite and professional. Only change I would make is that the cameras are not installed up closer to the eaves. Not sure why they were installed so low.

Quick service, knows what he’s doing and installed simplisafe in less than 1 hour. But didn’t have tool to install the doorbell luckily I have the screw driver.

Great quick service and installed on phone and didn't leave until I understood and all questions were answered! Thank you!

The installer, Greg, was very efficient and personable. I had accidentally bought the wrong type of doorbell Ring device and he came back later same day to install the correct version.

Installation was great. The geek squad does a really good job from calling a couple days before they come, to calling the day of and generally coming right on time

The two gentlemen that came to my home, mounted my ring doorbell. Did a great job and made sure everything was connected and working before they left.

My technician was on time, knowledgeable, very nice and efficient. I could have used a few pointers on how to use the app, but he is an excellent installer!

Not only did the technician install the ring doorbell and show how to use the app, he also recommended the upgrade of my router which was long overdue. Makes everything work better and was very happy to have the router for an upgrade of my epb fi service.