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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,891 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed our Ring door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience the technician was so patient when explaining and walking us through all the steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Nest Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent efficiently installed the Nest Door Bell and connected the wiring to the chime, which was in a difficult to access location. The Nest Doorbell is performing as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was patient and explained things to me in a different way until I understood. He was polite and clean and very pleasant and he didn't do anything wrong at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having a great time with the doorbell. It's a very helpful tool. The technician was a 10. Very knowledgeable, full of tons of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked very hard and spent a lot of time to get this system to work. He even called another support person for help but could not get the entire system to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my video doorbell! They were so knowledgeable and efficient and were done very quickly! I’m so thankful and a fan forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my google nest doorbell was great. The installer came in. Installed the doorbell, made sure all was working and was on his way! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professional as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and professional. He explained the system and had it working quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video Doorbell Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted Geek Squad several times and they were very patient & answered all my questions. My wifi is not very strong so I had to postpone it until I upgrade the wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was through and very good to work with, He was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Kind Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil from the Geek Squad, really knows what great service is all about, was kind and patient with a senior person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded our expectations for the installation of our Ring. Both Geek Squad team members were Professional, Courteous, Considerate and extremely helpful. We can not Thank Best Buy enough for sending these wonderful people to help us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service was great and the technicians were very polite and professional. Only change I would make is that the cameras are not installed up closer to the eaves. Not sure why they were installed so low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing simplisafe doorbell and sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service, knows what he’s doing and installed simplisafe in less than 1 hour. But didn’t have tool to install the doorbell luckily I have the screw driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring System at 2 Homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick service and installed on phone and didn't leave until I understood and all questions were answered! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great on Doorbell and Spotlight ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Greg, was very efficient and personable. I had accidentally bought the wrong type of doorbell Ring device and he came back later same day to install the correct version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. The geek squad does a really good job from calling a couple days before they come, to calling the day of and generally coming right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put up my ring doorbell 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my home, mounted my ring doorbell. Did a great job and made sure everything was connected and working before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was on time, knowledgeable, very nice and efficient. I could have used a few pointers on how to use the app, but he is an excellent installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy installation with no stress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the technician install the ring doorbell and show how to use the app, he also recommended the upgrade of my router which was long overdue. Makes everything work better and was very happy to have the router for an upgrade of my epb fi service.

    I would recommend this to a friend