Customer Ratings & Reviews

Torrey is the best. He was prompt, courteous and professional. He installed the device I scheduled with Best Buy, but he also took the time to help me with other, unrelated issues. Very cool!

The agent was efficient and professional. He took his time in installing and setting up the system.

geek squad alerted me in advance of the appointment and installed the device efficiently

on time service very knowledgeable about the install took time to answer and explain everything

The agent followed protocols like social distancing, proper use of PPE. She also answered all my questions including topics that are not even related to the smart ring doorbell installation. Geek squad is a big help!

The installer was very professional and showed me how to do everything I would need to know how to do for my Ring.

We had to order another Ring doorbell. It was broken

The installers showed up promptly when scheduled, and were very professional and polite. The primary and star had and Apprentice with him and he took the time to explain proper procedure, which I was fine with. They did a great job the device works perfectly and I'm very happy.

Hiram knowledgable and thorough. Very pleased, as I have been with past purchases.

Mounted our doorbell within minutes. Something I could of done although linking the devices took some time glad we used the Geek Squad for that aspect.

The installers went above and beyond and installed my floodlight camera in the dark because their company double booked them three hours apart from install jobs. They deserve more than what they were paid.

The service I received from such a wonderful team is hard to express. Knowing that you are covered by a great team it’s something we all love and Best Buy is giving me that at no cost.

The Best Buy technician that came out for the install, did a great job. Professional and great communication. I will continue to use this service when needed.

Installation was perfectly installed by Mr. Jerome Lee of CRST Solutions. Very professional and courteous.

The agent set up my ring, then programmed it to my phone and my wife's. Very helpful and explained its workings. Answered any questions we had to use the system.

professional and explained everything very well during and after installation

The Geek Squad, Jackson in particular, did an exceptional job installing my Ring Home Security System. He was courteous and professional. I am very pleased with the Geek Squad knowledge and service.

Very pleasantly surprised that it was easy to book an appointment, have the installer arrive on time and show me how to use the product for full capability.

Geek Squad employee came out and installed door bell and helped us set it up on our phones. he was friendly and knowledgeable.

Happy to say the Geek Squad fixed my Ring and made it so much easier for my family and I to have a visual of our front door!