Customer Ratings & Reviews

The agents were courteous, knowledgeable and had my device installed and connected to other devices in an sufficient manner.

Torrey is the best. He was prompt, courteous and professional. He installed the device I scheduled with Best Buy, but he also took the time to help me with other, unrelated issues. Very cool!

absolutely amazing customer service an expert knowledge. Installation looks great and the technician help me understand the app.

The service I received from such a wonderful team is hard to express. Knowing that you are covered by a great team it’s something we all love and Best Buy is giving me that at no cost.

The install service was great and the technicians were very polite and professional. Only change I would make is that the cameras are not installed up closer to the eaves. Not sure why they were installed so low.

Thank you Derek for setting up my door bell it works great... you where right on time . From the set up and all everything is just perfect .. Again Thank You Geek Squad

Geek squad member was very will informed on what his job was. He explained what he was doing and also took extra time to tell these old people how to make everything works. Said if any problems to call him. Very nice person.

Overall this product works well. It sometimes does not pick up activity. Compared to similar products it is really expensive.

The agent mounted my ring doorbell. He did a great job and arrived in a timely manner. Notification of his arrival was accurate. The agent was knowledgeable and professional.

Not only did the technician install the ring doorbell and show how to use the app, he also recommended the upgrade of my router which was long overdue. Makes everything work better and was very happy to have the router for an upgrade of my epb fi service.

The gentleman from Geek Squad that installed our doorbell and lock was very professional and did his job in a timely manner.

The technician reprogrammed my phone to work with the newly installed Nest Doorbell.

The agent provided excellent service with the installation and the product information. Everything important was covered. Thanks you!

The geek squad agent was kind and courteous and very knowledgeable about the product.

I purchased the protection back in May 2019, not knowing if I use it beyond the initial purchase but it has been awesome. Recently had a Ring doorbell installed. The Tech was friendly and quick, I enjoy my conversation with him and the price was great too.

Excellent communication and clean work. the crew showed up and followed up. I would certainly use geek squad again, no problem

The installer had not installed the eufy brand before and it was not bought at BB. With Total Tech Support membership it was great to have this installed and the rep took time to show my in-laws even how to use the smart vido doorbell app

George patient with setting up the video doorbell on 3.4.2023. He positioned it perfectly for viewing and how to access video on the phone.

Geek squad efficiently and professionally installed our Ring. Quickly as well.

Representative showed up on time and installation of devices was done in a very efficient manor. He explained what needed to be done, asked my opinion about where the location should go. Provided all needed service after making sure everything worked properly.