Customer Ratings & Reviews

I am so happy I have total tech support! They were very prompt to the appointment and had the job done very quickly. You also cannot beat the price for installation. You won’t see me doing any more of these frustrating installs. Thanks Geek Squad!

The Tech was excellent. He installed door bell with precision, explanned averything and demonstrated everthing. Ver satfied.

We love the nest doorbell, we did join Nest Aware. You get pictures of who is at your door, the app makes a noise so you someone is at your door. So you know when packages are delivered.

The team installed my Ring Doorbell Pro. I have an older home and we were unable to find the doorbell transformer but this was a non-issue when it came to the install. The agents were on time and extremely professional!

My agent arrived on time and he was so fast! My doorbell was installed with ease and he helped me learn the basics on setup.

Geek squad agent was great.... he was on time and courteous. He got us hooked up and running in no time at all. Very knowledgeable.

the service itself was fine. my best buy credit card with 1700 dollars in credit would not work for a 500 dollar purchase and i ended up having to put it on an amex card

This agent installed my ring doorbell. He was professional, knowledgeable, and made suggestions on my settings. Even changed the setting on my ring doorbell at a different locatioin.

Extremely knowledgeable with little waste of time. All systems installed properly with very little issues.

Overall very satisfied with the Geek Squad service. I was notied all alone the way by email, text and phone calls. Very professional and courtesy. Was done in about an hour. I will definitely use the again!!

Recommendation of this product by my Best Buy Customer Care representative was spot on! Installation was perfect and we absolutely love this product and its features.

Geek Squad installed my Ring Camera and connected it to all my electronic devices.

The installer arrived as indicated; was professional and respectful of my situation and property.

The man was a very nice guy he installed it and it Worked. Two days later my doorbell stop ringing and my phone just rings and sometimes I’m not in front of my phone to see it so I have no doorbell now.

The Geek Squad man was super helpful in making sure we understood how to use our new Ring doorbell. He installed it perfectly & had the right angles we needed. He offered a few suggestions to us which were very helpful. Thank you for a job well done.

The Geek Squad team is very much appreciated. They were on time, efficient, informative, polite and successful. We couldn’t ask for more, we’re very pleased.

The installation was not actually done by Geek Squad. it was installed by a subontractor. The installation took longer than what it should have. the installer didn't seen to know if it was installed correctly. it was finally installed afer I had to to purchase the Ring doorbell since they were not able to get to work with the door bell in my home. I have used Geerk Squad services (TV instillation , Computer work) and that work was execllent. I would recomend Geek Squad but make sure you ask who is doing the work.

THE TECH MOUNTED THE DEVICE AND CHECKED IT FOR ACCURACY. THE TECH WALKED ME THROUGHT THE FUNCTIONS AND PAIRED THE DEVICE WITH ALEXA. HE ANSWERED ALL QUESTIONS AND MADE SURE I KNEW HOW TO NAVIGATE THE DEVICE, VERY IMPRESSIVE.

Geek squad replaced broken screen on my IphoneX very efficient Thank you!!! I’m

Technician was very knowledgeable as well as he understood how I wanted to cam to be placed he also connected to the Wi-Fi for me