Customer Ratings & Reviews

Geek Squad did an excellent job installing my new Ring Pro Door Bell Camera. I can highly recommend Geek Squad they arrived on time and did the installation in a timely basis.

The agents were courteous, knowledgeable and had my device installed and connected to other devices in an sufficient manner.

The technician was courteous, friendly and thorough. He did a GREAT job, and answered all our questions, plus gave us a tutorial on how to improve our options on the TV.

The agent connected my ring doorbell along with all internet devices. Once connected he installed ,using the app, to our phones and IPad. The agent explained in detail how to use ring doorbell.

Dustin was courteous, informative and respectful. Made the installation look easy and explained what I needed to know. This is the third Geek install we’ve had in two months and overall we’ve been very impressed.

The gentleman from Geek Squad that installed our doorbell and lock was very professional and did his job in a timely manner.

Highly competent and knowledgeable service. Diligent worker and very patient—- provided helpful information.

Good service but very late for appointment but got the job done

the geek agent that came to our house to do the install was very knowledgeable about the product , how and where to install it, and made sure we knew all the features of the doorbell before he left. thanks

Technician was excellent, polite knowledgeable efficient

Excellent communication and clean work. the crew showed up and followed up. I would certainly use geek squad again, no problem

I was very happy that my membership included this installation. Took my worries away with ring doorbell.

I’m extremely happy with the tech service, he was very professional and knowledgeable about the product he was installing and patient in explaining the steps to use my ring product, thank you

These guys really knew what they were doing. They were polite, efficient, and thorough. They explained how everything worked in a quick manner.

The agent that installed my smart doorbell was very professional and did an outstanding job. He arrived on time and answered all of my questions. He installed the doorbell and took the time to show me how to use it. Thank you. Highly Recommend!

My initial installation with Randall is rated very good. I needed a follow-up appt for install a new housing. Had a no show and no notification for the follow-up and another 2 weeks to get another appointment. So far will be waiting 4 weeks for the follow-up and is still not done. Follow-up to initial install is rated poor this the average overall rating. Without the follow-up needed would have been rated very good/excellent.

Jean, from geek squad, installed my wired google nest doorbell. He did an excellent job & showed me how to operate the google home app.

I love seeing who’s at my front door and the neighborhood happenings going on. The installer was very knowledgeable and friendly. I love his attitude and all his Best Buy suggestions.

The technician was early, and installed Ring Door bell effortlessly

The agent came out to fix my NEST door bell on the house bell. It turns out I didn't have the system turned on on my phone app. It would have been nice if the Geek Squad agent I talked to to make the appointment would have advised me that this was the problem. The agent that came to the house just told me about the setting on my phone so I didn't have to pay $87.79 for nothing. He said this was a common problem that customers didn't know about.