Customer Ratings & Reviews

The service was top notch. Even though I had an issue after the guy left, I gave him a call and he immediately came back to solve the problem. He even stayed a little longer to make sure the installation was okay.

The installer was very informative. He mounted my devices and went over everything with me step by step.

We love the nest doorbell, we did join Nest Aware. You get pictures of who is at your door, the app makes a noise so you someone is at your door. So you know when packages are delivered.

This agent installed my ring doorbell. He was professional, knowledgeable, and made suggestions on my settings. Even changed the setting on my ring doorbell at a different locatioin.

The two gentlemen that came and installed our ring doorbell was FANTASTIC - very detailed and explained step by step what’s going on, even said that I can reach out to them if I had any questions

Good job with install--we are very impressed with Best Buy, especially install and servicepeople. Having a little hassle with the app.

My installer was very professional and courteous. He went over the install and set up of the smart doorbell through the app and everything. Although I didn't have the Ring Doorbell with me because I thought he would bring it since I ordered online he was nice enough to go get it for me!

The installers were great, helped with the app and explained how to use it effectively and changes we could make it necessary. Very friendly and knowledable.

everyone worked professionally and results were as required.

The agent was so patient and did everything perfect. He didn’t waste time.

Geek Squad arrived on time and quickly and efficiently installed the video doorbell to our satisfaction including fine tuning the sensitivity range, showing us how the unit worked as well as the app. No mess, no fuss.

My installer was very knowledgeable and troubleshooted z so it the problem was the ring app needed to be erased and re-downloaded before he could scan barcode and complete install

Benny knew his stuff. Quick, efficient install plus a quick lesson in setting up our Ring app. Above and beyond!

The guys showed up to install and set up my Ring doorbell. It was obvious from the start that they had done many of these as there was no hesitation or any problems. They had it installed and set up and running in less that 30 minutes.

The agents had to come out twice to install a nest doorbell/camera.. problem with transformer and chime

My ring doorbell install when very good Installer was on time, installed fairly quickly and explained how to use

The agents were very professional and did a very good job installing my cameras and doorbell.

Installed my doorbell camera and connected to my devices with Best Buy total tech membership at no charge

the agent went above and beyond to set up our new ring and review all product details with us. It was a great experience.

Professional and Quality Service. The Installer was knowledgeable