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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3870 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,870 reviews
  • Rated 5 out of 5 stars

    Tech support well worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was excellent! We were so glad to have him install the doorbell. It was patient, answered all our questions and was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    video doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan is great! He confirmed the appointment the day before the install and showed up on time. He is very efficient and tested the doorbell before he left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they scheduled the delivery and installation for wrong address. Then the guys showed up to install but didn't understand the product. This seemed like their first time doing this. 50/50 on recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful ring installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and troubleshooted z so it the problem was the ring app needed to be erased and re-downloaded before he could scan barcode and complete install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No More Self Installing Tech Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I have total tech support! They were very prompt to the appointment and had the job done very quickly. You also cannot beat the price for installation. You won’t see me doing any more of these frustrating installs. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Door Bell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with the Geek Squad service. I was notied all alone the way by email, text and phone calls. Very professional and courtesy. Was done in about an hour. I will definitely use the again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Google doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and clean work. the crew showed up and followed up. I would certainly use geek squad again, no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, very well executed. Installer was competent and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex H. did a great job installing, setting up, and explaining how to use the doorbell. He went above and beyond our expectations! He was patient with our many questions! We highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional, polite, knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is very much appreciated. They were on time, efficient, informative, polite and successful. We couldn’t ask for more, we’re very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell w Gerk squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! This is our 2nd ring doorbell and they work well and then work well together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest wired doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean, from geek squad, installed my wired google nest doorbell. He did an excellent job & showed me how to operate the google home app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installer was not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not actually done by Geek Squad. it was installed by a subontractor. The installation took longer than what it should have. the installer didn't seen to know if it was installed correctly. it was finally installed afer I had to to purchase the Ring doorbell since they were not able to get to work with the door bell in my home. I have used Geerk Squad services (TV instillation , Computer work) and that work was execllent. I would recomend Geek Squad but make sure you ask who is doing the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TECH INSTALLED MY DEVICE WITHOUT ANY ISSUES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH MOUNTED THE DEVICE AND CHECKED IT FOR ACCURACY. THE TECH WALKED ME THROUGHT THE FUNCTIONS AND PAIRED THE DEVICE WITH ALEXA. HE ANSWERED ALL QUESTIONS AND MADE SURE I KNEW HOW TO NAVIGATE THE DEVICE, VERY IMPRESSIVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficiency with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really knew what they were doing. They were polite, efficient, and thorough. They explained how everything worked in a quick manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my RING doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed my RING doorbell. The two men were very personable, knowledgeable, and respectful. I was very impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man was a very nice guy he installed it and it Worked. Two days later my doorbell stop ringing and my phone just rings and sometimes I’m not in front of my phone to see it so I have no doorbell now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man was super helpful in making sure we understood how to use our new Ring doorbell. He installed it perfectly & had the right angles we needed. He offered a few suggestions to us which were very helpful. Thank you for a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionals that came to install our Ring doorbell were very knowledgeable with the device. They showed us how to download the Ring app & coached us until we became comfortable using the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing my new Ring Pro Door Bell Camera. I can highly recommend Geek Squad they arrived on time and did the installation in a timely basis.

    I would recommend this to a friend