Customer Ratings & Reviews

Geek squad members were quick and friendly. Maybe a little to quick in setting up info on my cell phone as my address was entered incorrectly. It was easy enough to fix however after they left. Overall good service

Johnathan and dan did a fantastic job. Spend time explain everything. Would highly recommend them

Geek Squad was able to get my Ring Doorbell installed in about 30 minutes, and answered my questions about operating it with the iPhone app as well as through my connected Alexa devices. Service techs were polite and knowledgeable.

The installers installed my RING doorbell. The two men were very personable, knowledgeable, and respectful. I was very impressed!

The Ring doorbell has not stayed connected through the internet or it’s internal chime system. The Geek Squad agent fixed the problem in 1/2 an hour by taking it off the chime system and extending the home internet by adding one more EERO unit

The installer came one time and was done fairly quickly. He had obviously installed many of these Ring Doorbells and knew what to do. My wall was not level, but he was able to install anyway. The doorbell works and looks great.

The installation of our Ring Doorbell by Best Buy's Geek Squad was PERFECT. Very fast, efficient, and professional. Much better than trying to do it yourself, including set-up to make it Ring Doorbell Ready!

The Geek Squad technician did an excellent job of installing and setting up my Google Smart Nest WiFi door bell and Google Home Hub. I have solar panels, so there were some extra steps that had to be taken.

the installers did a great job. they took time to explain the operation. very user friendly. the best installers I've had related to the geek squad help. super job

Geek squad wired my ring into existing doorbell wiring, and it does what we were hoping.

The installation, which included signal boosters, was a disaster. The doorbell wouldn't ring, it lost its connection with the internet, my printer lost its internet connection, and my computer would not send emails. I had to spend several hundred dollars to fix the internet and connection problems and needed to hire an electrician to get the doorbell installed properly. The Geek Squad installer never returned any of my emails. The doorbell is now properly installed and working O.K.

Once again I bought the Ring a year before I ever got it installed. Geek squad showed up and installed it quick and easy. So glad I purchased this. I started traveling and I got to see what was going on around my house.

Door bell works cameras front and rear do not work

More security and clear views. I particularly like beatable to adjust the viewing angles!

Matthew installed all our ring devices and was so knowledgeable and professional. We appreciate him taking his time to answer all our questions and helping us set up the app on our phones!

We are Head over heels over our ring doorbell system everything about it was what I expected it was great to purchase it at a great value and price we are so happy and feel so much safer that we bought this product.

Good job with install--we are very impressed with Best Buy, especially install and servicepeople. Having a little hassle with the app.

Very informed and knowledgeable on installing ring doorbell and 2 cameras

Technician has done an awesome job, helped me in connecting to the existing door chime.

The doorbell was fine. BUt, they didn't connect it to the App and they took away the box it came in with the QR code on it to activate.