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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,891 reviews
  • Rated 5 out of 5 stars

    Nice installation guys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were very nice. Installed doorbell with ease and showed us were he was placing all the installed items and how they work also started us on the downloading of the ring app. AND HELPED W/2ND PRO UNWIRED DOORBELL INSTALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ring doorbell was installed perfectly and the installer was very efficient in the setup and in showing me the available features. Very pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience with Ring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were cordial and effective. They were also tolerant of my overly affectionate cat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers installed the new equipment with very little drama.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people installed it were very very good. The only thing you did not know it was a battery and there and he said there was no battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Arlo doorbell and Arlo2 ultra 3 camera security system. Geek squad were there to trouble shoot all my issues w installing my Arlo security system myself. I opted out of geek squad installing because I felt capable and was. It was a simple wireless installation. Geek squad still called and made sure I was happy whith my purchase and decision to install myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted doorbell camera and checked it’s operation.He made sure of 180 degree viewing angle.He tested interior doorbell tiger for correct operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, courteous and explained explained the steps he would be performing to complete my Ring door bell. I’m thoroughly satisfied with the installation and will definitely utilize the Geek Squad for future installations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    After two visits functionality is not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two vests by Geek Squad have not yet produced reliable functionality. Although the representatives were pleasant and professional the system is not fully functional. They indicate that the cause is poor Xi Fi although a Wi Fi extender is 6 feet from the doorbell. The RSSI measure is62_ 67 from the Ring health measurement app. Wi-Fi signal strength is high at the door bell as measured by other devices. Some failures are not a function of Wi-Fi such as failure to ring the old door bell consistently when the Ring door bell is pushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer worked quickly/professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer kept us updated on his arrival. He was very professional as he installed Blink Doorbell. Tested device & explained particulars before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our ring doorbell and programmed our Alexa pro. I had some minor issues the next day so I called hi and he answered immediately and resolved the issue. Good job including f/u call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician and installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was well trained and helped install the Ring Doorbell security system. He also helped ensure the Ring App was on my smart phone along with ensuring the camera was facing the front area correctly. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I had Best Buy install my Ring Doorbell. The communication was great, they were on time and the technician, Miguel answered all my questions and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Let Best Buy Do Your Installing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t remember his name, but he was a stud. He came out and did everything I needed. He explained things as he went along as well. He gave me his thoughts on other doorbells too. He was super knowledgeable. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell w Gerk squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! This is our 2nd ring doorbell and they work well and then work well together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT GEEK support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was very well informed on install of product and Carson was so patient with the IT support part of the Ring doorbell. Both were respectful and extremely pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out was very respectful and installed quickly. Although setup wasn’t done not the same day due to me having an electrical issue, the agent stated in contact with until the end. I’m very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer called ahead, found I needed a higher voltage transformer for the doorbell. I purchased the new transformer and he came back thesame day to install it. Got doorbell ringing, camera working and explained details on how to use very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A team that knows there stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was a geek, but the geek squad knows their stuff. They make things simple and easy to understand. They take their time to explain how things work. The installed my Nest Camera's, worked though door bell issues with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my Nest was easy and painless. The Installer covered all the bases including how the Nest was being installed and then showed me how to use it with a few basic tips -- hey we all know that we have to "play" with this stuff for awhile.

    I would recommend this to a friend