Customer Ratings & Reviews

The Geek Squad team is very much appreciated. They were on time, efficient, informative, polite and successful. We couldn’t ask for more, we’re very pleased.

Excelent service fast and easy I highly recommend this service

The agents were very helpful did excellent job friendly, professional, answered all questions

Great technicians quick and east install. Would recommend install services

My initial installation with Randall is rated very good. I needed a follow-up appt for install a new housing. Had a no show and no notification for the follow-up and another 2 weeks to get another appointment. So far will be waiting 4 weeks for the follow-up and is still not done. Follow-up to initial install is rated poor this the average overall rating. Without the follow-up needed would have been rated very good/excellent.

I got the products mixed up. The printer and the door bell are both awesome and the people that helped us were GREAT !!!

My TV was installed and connected quickly. He advised me on how to use settings to customize for my viewing. Ring doorbell camera was also installed quickly. Advised me to either move my router or get a booster in order to get maximum use of the product.

The installer was great. Very knowledgeable and helpful with info during installation.

Excellent service. Tech was on time and very knowledgeable

Tyler did a great job installing our Ring and demonstrating how it has been integrated into the system.

Antonio installed my Ring doorbell. He was absolutely wonderful to work with !

The installation was not actually done by Geek Squad. it was installed by a subontractor. The installation took longer than what it should have. the installer didn't seen to know if it was installed correctly. it was finally installed afer I had to to purchase the Ring doorbell since they were not able to get to work with the door bell in my home. I have used Geerk Squad services (TV instillation , Computer work) and that work was execllent. I would recomend Geek Squad but make sure you ask who is doing the work.

I am so happy I have total tech support! They were very prompt to the appointment and had the job done very quickly. You also cannot beat the price for installation. You won’t see me doing any more of these frustrating installs. Thanks Geek Squad!

Good work. installers did great job... .. ... .......................... ..

Did a great job on installation and knowledge of product

Our installer kept us updated on his arrival. He was very professional as he installed Blink Doorbell. Tested device & explained particulars before leaving.

The agents that installed my doorbell camera were great and very entertaining. They went above and beyond & help me set up app as well

The Geek Squad professionals that came to install our Ring doorbell were very knowledgeable with the device. They showed us how to download the Ring app & coached us until we became comfortable using the equipment.

THE TECH MOUNTED THE DEVICE AND CHECKED IT FOR ACCURACY. THE TECH WALKED ME THROUGHT THE FUNCTIONS AND PAIRED THE DEVICE WITH ALEXA. HE ANSWERED ALL QUESTIONS AND MADE SURE I KNEW HOW TO NAVIGATE THE DEVICE, VERY IMPRESSIVE.

The agent came out to fix my NEST door bell on the house bell. It turns out I didn't have the system turned on on my phone app. It would have been nice if the Geek Squad agent I talked to to make the appointment would have advised me that this was the problem. The agent that came to the house just told me about the setting on my phone so I didn't have to pay $87.79 for nothing. He said this was a common problem that customers didn't know about.