Customer Ratings & Reviews

At first they scheduled the delivery and installation for wrong address. Then the guys showed up to install but didn't understand the product. This seemed like their first time doing this. 50/50 on recommendation.

I love seeing who’s at my front door and the neighborhood happenings going on. The installer was very knowledgeable and friendly. I love his attitude and all his Best Buy suggestions.

My ring doorbell was installed perfectly and the installer was very efficient in the setup and in showing me the available features. Very pleased with the service.

The agents installed my Arlo video doorbell. They helped me set it up, showed me how everything works, and how to remove the battery for charging.

The agent connected my ring doorbell along with all internet devices. Once connected he installed ,using the app, to our phones and IPad. The agent explained in detail how to use ring doorbell.

I’m extremely happy with the tech service, he was very professional and knowledgeable about the product he was installing and patient in explaining the steps to use my ring product, thank you

The installation service was excellent. The technicians arrived on time and efficiently completed the installation exactly as requested.

Geek person was awesome. Quick and knowledgeable and on time. Although it was an easy connection, I felt better having an expert do it.

Set up went like a breeze, bizarre the first guy mentioned he couldnt cut the wall but the second guy got everytbing installed like a breeze.

Linwood came and was of great help! Mounted the doorbell quickly and stayed to assist in making sure that everything was running smoothly.

Did a great job, Tech had to return due to the ring not being charged.

The Agent mounted and installed Door Bell Camera and Help me set up Apps. Also helped linked Internet

The man was a very nice guy he installed it and it Worked. Two days later my doorbell stop ringing and my phone just rings and sometimes I’m not in front of my phone to see it so I have no doorbell now.

They were so efficient, and well mannered, they explained every step as they worked. Very patient

Tra La Bai and SmartTech completed a perfect installation. They were professional and respectful of my property. I HIGHLY recommend them.

As an employee I came in on a day off and did a bunch of shopping for a connected life, and Apple Watch, and signed up for tech-support. I appreciate the two blue shirts that I dealt with in Scott in Jake squad it was always a professional

The agents were so professional and easy-going. They did an awesome job and I will continue to be a member of Best Buy Total Tech.

The Geek Squad man was super helpful in making sure we understood how to use our new Ring doorbell. He installed it perfectly & had the right angles we needed. He offered a few suggestions to us which were very helpful. Thank you for a job well done.

The agent was courteous, efficient and knowledgeable. He provided instructions every step of the way to help me get service set up.

the geek agent that came to our house to do the install was very knowledgeable about the product , how and where to install it, and made sure we knew all the features of the doorbell before he left. thanks