Customer Ratings & Reviews

Great camera; covers the entire front yard! And driveway!

Tech arrived on time and was very helpful/friendly and installed the system quickly. Give the current time - he also followed all COVID Protocols even though we did not request.

Te agen installed the Ring doorbell, linked it with our Alexa product and our phones

Millad installed my Ring Doorbell Pro 2 in a timely and professional manner. David sold me my Bestbuy Totaltech membership and Millad helped to justify the purchase.

Greg went above and beyond installing our ring doorbell! He was super friendly, quick and explained exactly how the product worked. He was also on time. Would def recommend him next time I have tech help.

Jonathan was great and very knowledgeable with all questions we had.

The agents were very knowledgeable and skilled to install and setup a recently purchased smart video doorbell. They were friendly and provided great customer service.

I ordered a ring camera motion security light and asked the Geek installed if I had the right one. I was told it was and it was installed. Because I did not have a ring bridge device, I was told I had to order a bridge and it was simple to connect. Once I received the ring bridge and called for help because I was unable to get a picture on my phone, I was told the system I installed was incorrect. I am unable to pay for another installation I do not have the device I wanted.

First, I was disappointed that the ring bell did not fit in the spot where my old bell was. I couldn' t use that spot so I could not hard wire the new bell. I should have realized that before buying this item. My fault. Then I foolishly thought that when the bell rang my phone would automatically show the video. Not so. I have to go into the app and find the correct site. The person at the door has a bit of a wait. I may be doing this wrong but so far I haven't found any advice to improve this situation. The camera is good and clear once you get to it.

We had to wait for over two weeks for an install that was inferior. The technician was not totally knowledgeable of the install steps, and he left us with a Ring that did not work properly. We had to order a Wi Fi extender to get the system to get it properly. Better install techs need to be hired to provide proper install. As of now, my Ring is installed with incomplete screw attachment, leaving gaps in the layers of the Ring. The system is great, just bad install.

Very professional. Installed doorbell with no problem. Had purchased the door bell at amazon but they had no problem coming to my house to install it. Glad Best Buy has this service!

Hands down get the Geek Squad protection and you will nothing to worry about and help when you need it.

Kept us informed about arrival time, actually arrived a few minutes early. Got our Ring setup done in 20 minutes. Works fine.

The install came out good at the end after all the confusion from the office when setting up my appointment

Installer was on time nd professional. She took her time and answered all my questions. Gave me a review of my new doorbell.

Works great so far and looks pretty sleek mounted against house. The spotlight cams should do the same thing in the future

Very pleased with the quality of the picture and range of the camera. The Birds Eye feature is also very helpful with motion detection.

I needed a more expansive area visible with my Arlo security camera. The technician installed a new base that did what I wanted.

Geek squad showed up on time, and did a great job of installing my Ring doorbell. They took their time, explained everything to me, and I am very happy with the job they did.

The technician not only did a great install but helped me download and set up the App for monitoring the system. Explained how to use it and made sure he answered all my questions!!