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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3823 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,823 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my RING device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Ring doorbell perfectly and demonstrated how to use the app on the phone perfectly even while it was raining like cats and dogs. Way to go Best Buy !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Experience With Smart Video Doorbell Inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and skilled to install and setup a recently purchased smart video doorbell. They were friendly and provided great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uli

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a lil slow i tested it out lastnight an it was giving lil issues not what i wanted but it was out of stalk customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our ring doorbell and programmed our Alexa pro. I had some minor issues the next day so I called hi and he answered immediately and resolved the issue. Good job including f/u call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing and providing details on our Ring installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Let Best Buy Do Your Installing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t remember his name, but he was a stud. He came out and did everything I needed. He explained things as he went along as well. He gave me his thoughts on other doorbells too. He was super knowledgeable. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy installer did a great job installing the video door bell at a proper angle to cover entire viewable area. Very fast installation and setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed unfamiliar with software and doorbell upgrade but finally figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nailed it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians are amazing! Not only did the install our equipment but they explained how to use it, maintain it & add to it, if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, courteous and explained explained the steps he would be performing to complete my Ring door bell. I’m thoroughly satisfied with the installation and will definitely utilize the Geek Squad for future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a Video Doorbell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed an Arlo Video DoorBell. The Service provided was above and beyond. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out was very respectful and installed quickly. Although setup wasn’t done not the same day due to me having an electrical issue, the agent stated in contact with until the end. I’m very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Smart Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell installment was very quick since we already had the proper connection with our previous doorbell. If we knew about it, we could have done it ourselves. Nonetheless, we are happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better them than me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount my doorbell because I tried but kept burning up bits because I didn't have a hammer drill. Then they helped with the set up. Better them than me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work as usual. I definitely recommend this technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for front of the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and i love it just want my house needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the bell and explained everything I needed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with installment of video doorbell by Best Buy Geek Squad. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional and complete. The installer was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring doorbell. I can always keep track who's around my property. And the Geek squad were efficient and quick.

    I would recommend this to a friend