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Customer reviews

Rating 4.4 out of 5 stars with 3870 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,870 reviews
  • Rated 3 out of 5 stars

    Ring security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a ring camera motion security light and asked the Geek installed if I had the right one. I was told it was and it was installed. Because I did not have a ring bridge device, I was told I had to order a bridge and it was simple to connect. Once I received the ring bridge and called for help because I was unable to get a picture on my phone, I was told the system I installed was incorrect. I am unable to pay for another installation I do not have the device I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time, and did a great job of installing my Ring doorbell. They took their time, explained everything to me, and I am very happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg went above and beyond installing our ring doorbell! He was super friendly, quick and explained exactly how the product worked. He was also on time. Would def recommend him next time I have tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Quality Service. The Installer was knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another company set up the Ring Video Doorbell for me and completely botched the job. I returned everything and asked for a full refund. Then I bought the exact same thing from Best Buy and Geek Squad came to install it. It now works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio installed my Ring doorbell. He was absolutely wonderful to work with !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my SimpliSafe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician not only did a great install but helped me download and set up the App for monitoring the system. Explained how to use it and made sure he answered all my questions!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy installer did a great job installing the video door bell at a proper angle to cover entire viewable area. Very fast installation and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians quick and east install. Would recommend install services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad third party vendor installed my Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so knowledgeable and courteous. He installed my Ring Doorbell with the greatest of ease onto a brick wall. Excellent!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was quick, efficient and knowledgeable. He answered all our questions and gave excellent advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals who were not only prompt, but also completed the install quickly and correctly. Highly recommend using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nailed it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians are amazing! Not only did the install our equipment but they explained how to use it, maintain it & add to it, if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and installed the doorbell and check the other components. The work was completed quickly and correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Idea but needs "more"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I was disappointed that the ring bell did not fit in the spot where my old bell was. I couldn' t use that spot so I could not hard wire the new bell. I should have realized that before buying this item. My fault. Then I foolishly thought that when the bell rang my phone would automatically show the video. Not so. I have to go into the app and find the correct site. The person at the door has a bit of a wait. I may be doing this wrong but so far I haven't found any advice to improve this situation. The camera is good and clear once you get to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team installed the equipment with ease . The set up of the cameras and devices on the Ring app was a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my ring camera quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my ring camera up and installed on out phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our ring system and it works well! He also answered our questions without any hesitation. He obviously knew the system well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician installed my doorbell. The installation was difficult because of the material around my door. He did a fantastic job. He showed me how to use the app after he was done. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I thank your Geek Squad team Jeremiah and Shane for a job well done. I truly appreciate their efforts. I am very pleased with my Ring Doorbell which is working great.

    I would recommend this to a friend