Customer Ratings & Reviews

The Geek Squad member knew his stuff and helped me out very much with a thorough explanation about everything. I'm satisfied with his work.

Excellent I bought this for my 91 year old father he loves it, they came out installed it with no issues, set it up on his phone.

The agent installed our ring system and it works well! He also answered our questions without any hesitation. He obviously knew the system well!

Our installer was quick, efficient and knowledgeable. He answered all our questions and gave excellent advice.

Tech arrived on time and was very helpful/friendly and installed the system quickly. Give the current time - he also followed all COVID Protocols even though we did not request.

The geek Squad could not hook up the Ring door bell because I did not have an existing doorbell.

The installation went fine, but the technician did not really get involved in setting up the device to work the way I would have liked it too particularly the way the salesman at Best Buy said this thing I do. I’m also this little disappointed in the device because I have to pay a subscription to use it the way it was advertised.

The agents installed my smart thermostat and made sure it was setup & connected to all my devices

I thought I was a geek, but the geek squad knows their stuff. They make things simple and easy to understand. They take their time to explain how things work. The installed my Nest Camera's, worked though door bell issues with no problem.

Roger installed cameras and doorbell cameras. He set it all up and showed me how to use them. He came back again and adjusted them.

Chris Willeford has repeatedly showed care, professionalism, and compassion in all my home installations..i have appreciated his guidance...sometimes showing what really is needed as opposed to what is not needed as much

Byram provided stellar service, excellent counsel, and timely completion.

Installer called ahead, found I needed a higher voltage transformer for the doorbell. I purchased the new transformer and he came back thesame day to install it. Got doorbell ringing, camera working and explained details on how to use very well.

Fast easy installation for free with Best Buy. It was easy as the. service. person came on time and did his work within minutes.

The geek agents mounted mounted my doorbell excellent and it works really good good no problems at this time.

The woman who installed the doorbell and wired it was very pleasant and did a great job.

Geek squad showed up on time, and did a great job of installing my Ring doorbell. They took their time, explained everything to me, and I am very happy with the job they did.

Very professional. Installed doorbell with no problem. Had purchased the door bell at amazon but they had no problem coming to my house to install it. Glad Best Buy has this service!

The agents arrived on time once I was notified. They were very professional and helpful in explaining the product I had installed and assisted me in the app setup

Geek install was excellent and Ring works great and quality video