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Customer reviews

Rating 4.4 out of 5 stars with 3823 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,823 reviews
  • Rated 5 out of 5 stars

    Sensor is sensitive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial use has been interesting. Spiders are curious and moths are attracted to night lighting. Currently the biggest drawback is the slowness of alert to video posting on app. Am in the process of upgrding wifi to see if response time improves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh…. OK but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first guy was fabulous. The second guy was just OK. I generally rate the Geek squad 5 stars but the last guy was not awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Mason did a great job installing my Ring door bell They were very efficient and professional. They walked me through how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came for installation were on time, very professional and polite and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I thank your Geek Squad team Jeremiah and Shane for a job well done. I truly appreciate their efforts. I am very pleased with my Ring Doorbell which is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Kind people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the care the installer took to make sure that everything was working and that I was happy. He did a great job and it looks very good. He also cleaned up after himself which I truly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team installed the equipment with ease . The set up of the cameras and devices on the Ring app was a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, TECH KNEW WHAT HE WAS DOING, MADE SURE EVERYTHING WAS WORKING THE WAY IT SHOULD AND EXPLAIN HOW TO OPERATE RING DOOR BELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg went above and beyond installing our ring doorbell! He was super friendly, quick and explained exactly how the product worked. He was also on time. Would def recommend him next time I have tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful and polite. I look forward to my partnership with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working great let me know who come by and what that have. Thankful to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fast and accurate Connection on .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was Efficient and did a great job in connecting my Ring Device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice. Was very informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXPERTLY MOUNTED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys took their time determining the best location and showing me how it works. At this point it needs to be fine-tuned so that it does not send alerts when people are just walking by the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't understand question.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was well done. The installer was friendly, professional and knew the product and answered all question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RING doorbell is great. I am having fun with people coming and ringing the bell while we are not home. I pretend to be and tell most people I am praying and cannot tend to the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reset ring door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first visit the technician was not sure what needed to be done to reset the ring doorbell. He took the doorbell apart which was not necessary. On the second visit, the supervisor was with him. The supervisor was more knowledgeable about what to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Communication miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation of Echo 8. Stated they could not do USB for connection with TV since not on order. My understanding was that 30 minutes of service was available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew his business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my ring doorbell was very knowledgeable and courteous. He also kept his mask on and stayed a respectable distance. Was patient with my questions. I give him an A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my door bell quickly and efficiently.

    I would recommend this to a friend