Customer Ratings & Reviews

Had the representative quite knowledgeable and helpful.

The installation was well done. The installer was friendly, professional and knew the product and answered all question.

The agent was very knowledgable of the installation and helped me set up the application. In addition, he made sure that I knew how to use the application and that all of the systems were connected.

Young man that came out was very nice and got everything working

Even though Ring says that you can install yourself, it was well worth the cost to have Geek Squad install it. A few days after the installation when I was having a problem (due to Ring, not Geek Squad), Geek Squad returned promptly.

The agents were knowledgeable, courteous and helpful. Excellent job connecting both my new TV and Ring device

Geek Squad Agents were wonderful. They did my setup and answered all my questions. I was very happy with the service. Now I am enjoying my home security and feeling safer! Thanks Geek Squad!

Very pleased with installment of video doorbell by Best Buy Geek Squad. Would recommend.

The service was professional and complete. The installer was professional and courteous.

Excellent quality and service Perfect size and the app works just nice

The Agent in stall my security equipment. Also explain how to use it. I was very pleased with the agent.

The agent mounted the doorbell and explained the works. I still need to have it tweaked.

Great Camera very helpful with security also I like the night vision during night and the calling option.

The tech person provided an excellent review of how the device performed and patiently responded to my numerous questions.

I wanted to give the technician a five star rating, but when tech comes to a home in order to offer 100% effort to the installation or repair, he/she needs to equipped with the equipment needed to do the job. Twice the technicians needed to access installation with a ladder and they didn't have a ladder with them. This makes time for the scheduled appointment, pointless and the job incomplete.

Who ever thought of the ring door bell deserves the royalties and praises. The young man who came to get the installation was punctual, professional, and efficient. This was an awesome purchase and most pleasant experience.

I love the RING! It works like a charm and the installer did an excellent job of installing. It is nice to be able to see who is at the front door at all times. It is also nice to see when anyone comes upon my porch, my phone is notified.

The agent installed my new doorbell quickly and professionally!

This guy was great very knowledgeable which was good cause I’m not

The agent was very conscientious, insuring we had the best view possible. He also let us know when he would arrive and when it ended up being a little later, he told us. Great service!