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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3822 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,822 reviews
  • Rated 4 out of 5 stars

    Geek Squad installed my video doorbells without a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were knowledgeable and got me up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job installing it and showing the perks of it. He just had to r/s to the next day of the original appt, but he showed up on time for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell Installed with Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by technicians. They went above and beyond in getting us a replacement Ring Doorbell and installing it. I was blown away by their commitment to success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my video doorbell was crazy fast and did an amazing job. Highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to do it twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install had to be redone due to the fact that the reset button could not be reach because it was to close to the brick wall. Another installer came out and fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ring wish I bought long time ago. I love two way intercom. Very helpful. The only thing my door bell doesn’t chime. But it makes a vague ring for notifications

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad should be commended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the doorbell and explained the works. I still need to have it tweaked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician installed my doorbell. The installation was difficult because of the material around my door. He did a fantastic job. He showed me how to use the app after he was done. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the absolute best service experience with the tech guys! The best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Nest doorbell but don’t like the fact that it doesn’t have an alarm feature like the Ring doorbell does. I would have purchased the Ring doorbell but it’s too large for my door frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Geek Squad kept me informed of what he was doing. Respectful of my house and me. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed doorbell and Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Chris! Great example of your service! On time, he installed and then explained how to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quality work and very friendly customer service. I wouldn't trust anyone else but geek squad for sure. Love my Bestbuy store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Ring doorbell quickly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise paying extra for the service for installation headache free 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person provided an excellent review of how the device performed and patiently responded to my numerous questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need efficient agents call Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad bilingual team was great. They installed my new Ring doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another company set up the Ring Video Doorbell for me and completely botched the job. I returned everything and asked for a full refund. Then I bought the exact same thing from Best Buy and Geek Squad came to install it. It now works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did what was asked of them. good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTREMELY HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and professional. I couldnt of asked for anything more, very happy

    I would recommend this to a friend