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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,891 reviews
  • Rated 5 out of 5 stars

    Installed doorbell and Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Chris! Great example of your service! On time, he installed and then explained how to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing and providing details on our Ring installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very patient & thorough during the installation…. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Geek Squad kept me informed of what he was doing. Respectful of my house and me. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Smart Doorbell Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality install in a difficult place. The Ring product provides angled backing so you can adjust install accordingly. Took a little time to complete the job, but the installer did a first-class job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Tech was on time and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am pleased with our doorbell however our wi-fi service is not sufficient in that when I get notice on my phone it is bit delayed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring a ding dong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing that I have no business owning tools, the install by geek squad was fantastic as was their set up and explanation of the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell was not installed right the first time. Installer returned and got it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell installation done smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad field agents were very knowledgable and helpful with all my questions. They called the day of with a narrower timeframe that really helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very nice,efficient and was able to answer all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was Pleasant and very knowledgeable. He got me connected and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Knew what to do and did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have total tech. Won't be without it. We have used the Geek Squad for a number of things including doorbell installation Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring install and tutorial of product. Great customer service and communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with installment of video doorbell by Best Buy Geek Squad. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional and complete. The installer was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my video doorbell was crazy fast and did an amazing job. Highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CO Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 techs come to my home and only one was knowledgeable about the security system that was being installed in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job Clean and timely They came when they were scheduled to come and finished in less than no time. Door well works as intended however they didn’t configure on my refrigerator

    I would recommend this to a friend