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Customer reviews

Rating 4.4 out of 5 stars with 3870 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,870 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great! Removed my old nest camera doorbell & installed my new ring and insured that everything was working and even fixed my chime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very polite and knowledgeable. Very easy to talk to overall represent himself, and Best Buy well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security System Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were polite, knowledgeable, friendly, and answered all of our questions. They made me want to use Best Buy again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service professionally delivered. Tech did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was on time and after installation asked if we had any questions.Didn't realize our inside chime didn't work,so we bought a ring chime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment kept on time, thorough and quickly. Gave me a number to call if anything went wrong in the next thirty days so he could come right back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and connected my Ring doorbel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Ring doorbell, I was very appreciative for there clear an professional communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Jean Hunt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring door bell is still not operating correctly - I think more hands on instruction would be helpful. We want to bring in ore lighting and a chime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He is welcome to come back anytime.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did the instillation and explained how it works with my phone. The only problem is that I don't know how to use my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendant was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with Doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my video doorbell well, and taught me how to charge it as required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful and I was able to understand what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Ring doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were polite & wore masks…They did a great job in explaining the process & functions…They also helped program my phone & iPad ….great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my video doorbell quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Geek Squad to install my video doorbell was perfection. The technician quickly installed the product and have me a great run down on its operation. Definitely would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech, Sam, did a great job! He was very knowledgeable and did a great job overcoming electonic and physical location problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tec who came out to install my ring camera was awesome, He got to work right away and had my camera installed in less time then I thought it would take. He explained the features and was very courteous. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great when folks are at front door no surprises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed during tough times with corona virus and were very professional and considerate of the situation. Timely was another plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Can’t live without it now. I feel 1 million times safer. This item is a mast in today’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employee did a great job with the installation. Very professional and knowledgeable. Helped and guided me throughout entire process. Instructed me on how to use the product and gave great suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show and Ring Pro Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase Echo Show and Ring Pro from Bust Buy and had the Geek Squad do the installation. The installer did a great job and was very patient with us during the instruction on how these products worked.

    I would recommend this to a friend