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Customer reviews

Rating 4.4 out of 5 stars with 3870 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,870 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly and worked well with my schedule. Also went over the operation of the devices with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll be watching you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the RING doorbell that I purchased from Best Buy, I will be able to monitor folks who happen to stop buy, 24/7. This RING system works very well and adds a new level of security for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chavis was prompt professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, was very knowledgeable about product and information. Great service, Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent job what they did on my house. They have the best customer care. I really love it the and recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a good job appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video doorbell installation went well. It works great. I will be ordering another one. Thanks for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They didn't take all day either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service great deal on my carmras and they came and hooked up everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast install for my first time using them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came way before my projected installation window - which caught me off-guard as they came while I was in a work meeting - but they did the install quickly. There was a bit of a lag/frustration in getting my device connected to my home wi-fi, and being proficient enough to connect the device I told the agents I was fine to connect it as it took over 10 mins for them to figure it out and I was in the middle of a work meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Good work and clean. Finished the work in a sufficient amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and communication. Very professional installer. Was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Video Doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and professionally installed my Ring Video Doorbell. He was very courteous and answered all of my many questions too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No problem, we can see who is at the front door quickly and we are notified by our echo device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see who is at my door without getting out of my chair, If it's someone who should not be around, I can call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad worked fast and all covid precautions taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents attached my T.V to wall and installed smart doorbell and explained the system well and patiently that I could understand everything went well and I appreciate the work/help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why I have a Total Tech subscription and have had one for several years. Now. TT has helped me set up my wi-fi, TV, Ring Doorbell, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad. They have always exceeded expectations. They always clearly explain and answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Steve was amazing! Will definitely be callinng Best Buy for any further electronic installations I might have and I will be requesting them by name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Quick and professional service by best buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy with my positive experience using Best Buy to install my doorbell by Ring!

    I would recommend this to a friend