Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,891 reviews
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked to correct a doorbell that would not adapt to a rebooted system. They were patient and helpful, and it was worth paying for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Ring in Place

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed the old Ring and was not so careful. The new one was installed perfectly and is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my ring doorbell and helped me other pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was amazing and very helpful. Went out of his way to help me get ahold of my local Nile’s store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Door Bell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, answered all my questions, trouble shooted and did a great job installing my door bell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring door bell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice. Was very informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were really excellent — they answered all my questions and were friendly, efficient and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed professionally got me connected with ring and fast service. Still going great. great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video Doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and explained how to use my video doorbell. Austin did the job efficiently and explained how to use it in easy to understand terms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Job With Installation; But Not All I Expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person did a good job on the installation of the Ring Doorbell by my front porch and also setup of the app, but they were not able to help with the chime inside. It was a wired doorbell and during a chat with Best Buy prior to the install I was led to believe they would take care of the chime wiring also. The installer said I would have to hire an electrician. If I would have known that I would have installed the doorbell myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Pro Doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our security system, allowing us to view the doorway and driveway of our home. We upgraded from a battery model to the wired Ring Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option for a family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and informative in regards to different options for this installation. The Smart Doorbell has given my family a sense of security and safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed ring doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring doorbell correctly, showed me how to it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product installed quickly. Service pro made sure product was properly connected to internet before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring - there is motion at your front door

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent was very knowledgeable about the Ring product. He was also very patient with setting up the connection as our Internet Service Provider was having issues that day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my ring doorbell quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed video doorbell works excellent. Made all proper adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbell.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable with the installation. He took his time resulting in a no mess installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Doorbell system!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says and after your free trial, you can subscribe to a plan to get videos, etc. Notifications are accurate and I just love seeing who is on my front porch even when I am not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendant was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install my Ring Pro front door camera. Outstanding service. Was able to follow along to help me if I had any problems later. Price was great for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derek is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek, from the Geek Squad, came to my rescue because the 3rd party company that Best Buy uses was a no-show!

    I would recommend this to a friend