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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,891 reviews
  • Rated 5 out of 5 stars

    A geek squad agent fixed my doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind & showed me what to do if it happens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick. Excellent job installing my doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad this particula person was the one that came

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, efficient, and customer focused.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell installed fast and easy no mess a little late but came

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my outside doorbell camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Courtous and knew how to fix it work correctly! !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt made sure everything was up and running. Just before he left, he remnded us to call if we had any problems and they'd be glad to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my ring doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Technician was professional as well as knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers came on time, called 30 minutes before install, explained and set up everything and finally cleaned up before the left, very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Answered all it questions and stayed until updates were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tex was very friendly and helpful with info on cameras and Alexa monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed it correctly and demonstrated how to use it. He was very informative and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that is well worth the cost due to the service provided and the knowledge of the installers. They had earned their 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to install our doorbell was so great and very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my new Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my old doorbell very quickly and efficiently. The Geek Squad agents always do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great install. Best Buy has always had great installion techs and this one exceeded our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and explained the features of my Ring do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assisted me with getting the app added to my phone and explained in detail how to use it....they were very courteous and professional....JOB WELL DONE !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation by the Geek Squad. They helped us with everything we needed to know and walked us through getting up our phone app for our Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nate from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate was excellent, on time and very knowledgeable. The installation was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris Is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did quick install and used our existing doorbell wiring. It’s so helpful to have a great technician.

    I would recommend this to a friend