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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,891 reviews
  • Rated 5 out of 5 stars

    Install service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was prompt, courteous and very helpful. It was worth every penny because I would not have been able to figure out the glitches the installer ran into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell is easy to install and I still chose to have the Geek Squad install it. I got a lot of help with troubleshooting questions for the Ring and adding more products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly very good detail. Very informative about my product and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected google nest doorbell and explained its usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed items quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted security devices. They were prompt, friendly, efficient, and patient with us. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my door camera and made sure it was running smoothly before he left. He was on time as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is excellent on stick up camera and doorbell camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent professionally installed my new tv and went through any questions we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come in and install whatever you have bought. Also it should be done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, professional and helpful. He was very courteous and helped set up the ring app on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly installed the ring door bell and helped me set up my phone and echo with the correct program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security accomplished!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can see everything at my front door. Just an added bit of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional friendly courteous agent install was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Guys Services!!! Their did a wonderful job in installing my tv and doorbell. I would use and recommend the Geek Guys to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell needed to be angled in order to see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the doorbell so the camera would be able to capture anyone coming to the door and they also showed how the app would be install on 2 cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful with low tech generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and polite and tried hard to correct a wi-fi problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Agent had never installed a Ring Door Bell before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had never installed this before so he wasn't sure as to a lot of what needed to be done. While he did get it installed and working. He left me with a number of answered questions. A few days later I had to call Ring's customer service to activate the Pro part of the product because it had never been activated.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time to connect with us about this. It's always frustrating when an appointment doesn't live up to standards. We're glad to hear you were able to get the device activated. We're sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    install but no knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is good but the second subcontractor no nothing about the product dont ask them no question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great your technician joe is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician joe was so professional and caring and helpful walking me through the process Please acknowledge him Great asset to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed Ring and camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, he was very profesional and took time to explain how the Ring works.

    I would recommend this to a friend