Customer Ratings & Reviews

we had an initial issue but the team came out and fixed the problem, great service, nice guys!

so far so good....having problem...hope to fix next week

My installers were so nice and did an excellent job. They took extra time to walk me through my new Ring doorbell set up. Would highly recommend!

The installer was on-time and completed the installation quickly. We had already downloaded the Ring App which helped the installation go smoothly.

Greg did a great job installing my ring doorbell and eero pro 6

Cliff was very professional and does great work. Really like his work

Spotty. Confusing. No accountability. Poor customer service. It’s not the installers and technical people as much as Best Buy Corporate’s poor attitude towards customers. Some of the management, technical and design consultant team members priced to be disappointing as well, unfortunately. Unkept promises on service scheduling matters, less than stellar technical work, lack of accountability. The service has actually gotten worse thru the years. Being. Total Tech member may help some in service costs, but makes no difference in service quality and communication, nor should it. Every customer deserves the best,

The gentlemen that installed my ring doorbell was great. He was very knowledgeable and took his time explaining how things worked. Would highly recommend.

It is for so much more than security and notification; I can keep an eye on my dog as he hangs out on my porch and front yard. I love it!

This person was great, he fixed my doorbell and it is working well.

The installer was on time and very nice. He got it done quickly and helped set the app.

The agent did an excellent job of installation. He was on time and very courteous.

Awesome service great product easy to use and the tec was very polite and helpful setup was explained.

The agent mounted the camera it service purpose however I guess I should mount outside next to old doorbell.

The agent installed my Ring doorbell and 2 security cameras with satellite, and alarm system.

Two Geeks came to my home. Set uo two TV's and walked my=e through the REMOTE! so patient and strees free.

The guys from the geek squad showed up on time, reviewed my product (ring video doorbell pro) being installed, and got everything done in less than 10minutes! Impressive!

The technician installed our security system with ease.

The agents were so helpful and knowledgeable . They showed me how to use it and really cared to do it well.

Having a hard time giving a good review since the service was worse than cable or Sirius radio