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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3891 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,891 reviews
  • Rated 5 out of 5 stars

    Installation Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and courageous. Thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a pleasant experience in the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed the doorbell was unprofessional in a way. He was way late and I had to keep checking on him to see if he was going to be coming at the agreed time. He ended up showing after the agreed time. He also needed to relocate surveillance cameras I have. He came in my house with muddy shoes on, floors got dirty and I had to clean after him. He installed the video doorbell pretty fast. The cameras he did relocate them but he was not educated on how they worked. They tried to sell me a google router and still the cameras did not work. When I tried to return the router because it was not working, he was not taking my calls and completely ignored me. I had somebody from Best Buy helped me solve this issue, Alice. She was amazing at helping me. Found out this guy was from a a third party that's why it took long for me to get my refund on the item I did not need. The Geek Squad agents that came directly from Best Buy were fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, prompt, and knowledgeable service. Happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always geek squad work is great with very knowledgeable people doing the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service personnel!!! Knowledgeable courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD RULES!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up my moms Nest doorbell and everything worked out great!! Tony and his assistant were awesome!! THANKS GUYS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Ring doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fabulous job installing the doorbell. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my install and the person who did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product give me peace of mind. I am able to monitor my house from remote places. I can also get Ring updates from the community.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard workers on time and respectful. Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan in store and Jay in home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad is just Awesome, I am a senior and the Greek Squad members are all patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the agents several different questions. And the agents were able to properly explain to me what I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch was great! We had an issue with the signal setup with my Nest Yale Lock and he can back to make sure it was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cliff was very professional and does great work. Really like his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech reconnected my Ring doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's working again. Thank you to the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Door Bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to answer my doorbell even when I am not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Pros, and very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Square was WONDERFUL, and did a great job installing my new Ring Door Bell. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mount my devices, they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door bell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional helped answer any questions we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent choice to purchase great product very affordable easy to use and setup would recommend to anyone that need one

    I would recommend this to a friend