Customer Ratings & Reviews

I've had issues with this Viking Fridge since I received. Freezer over freezes everything and I've had to throw out any meats that I've bought. It beeps randomly and I have to push the freezer button to stop the beeping. I am told by Best Buy that they will be replacing the item, so I'm hoping that the new refrigerator arrives in the next two weeks as I have family coming in from out of state for my housewarming party. Please make this right, sooner rather than later. Paid for this item on 11/17/2020 and didn't receive it until the last week of January of 2021.

Keeps very tight temperature control. Has alarm if door left open, uses very little power 480 watts max. Pricy and heavy 750lb, installation requires professionals

Nice fridge does ice quickly and easy to install. Lot of storage

This is one gigantic refrigerator. It was delivered later than expected but it does a great job of keeping my food cool. And it's stainless steel!!

Great product and and highly recommended refrigerator. BestBuy has best service for the delivery and installation.

It doesn’t have as much space as you would think for such a large fridge but it is good quality.

Excellent. I like it. Great addition to kitchen. Quality

Service was great! Really like the ease of the new refrigerator

Not enough infor for my cabinet peoples to accomodate the frig.

Love the product and The BB service. Our salesperson was super good.

$12k for a fridge with all cheap plastic interior. Best Buy customer service is even worse. Stay away, and go with local shop.

Great good better best... Love cool cold ice refrigerator

got the first one delivered it had problems, ordered the second had problems still waiting on repair

nightmare!!!!!!!! after nearly 17 months and (3) refrigerators in & out because of damaged goods, missing parts, failed installations by third parties and bad coordination by BestBuy order finally completed.

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Don't buy Viking! I just bought a $700 LG backup Frig for my garage because I can't depend on Viking! I purchased this unit a little over two years ago. Shortly afterward the ice maker went out and was covered under warranty. Soon afterward I had cracks in the plexiglass dairy product containers in the door, small thing but annoying for a $12,000 unit. I have had to replace these twice! We have no kids slamming doors or heavy use! I have had to replace 10 of the LED interior lights that keep burning out. I sent these burned out bulbs and the cracked dairy product containers to Viking for analysis and no response. Now I have another problem. The Frig freezes up and temps rise. I have to remove all the food and thaw the frig out overnight. This has happened 3 times in the last 3 months. I called Viking for an out of warranty service call and someone from Houston called and wants a $900.00 service fee! I'm 250 miles from Houston and close to San Antonio where there apparently is no Viking Service center! I have more cracked plexiglass and more burned out bulbs, and a unit that won't stay cold. Very Frustrated!