Customer Ratings & Reviews

This is my 4th smart phone and the first one that has gotten into it's second week without battery fall off. And I love the way it works with all my other devices!

Alright, I gave this a good review on Virgin Mobile's site after 1 day of use (Terrible Mistake) and they won't let me revise it so I came here. This phone is pretty bad. I'll just get that out of the way now. I've never encountered so many headaches from a phone in my life (and I like to think I'm fairly tech-inclined). Anyway, I got this phone because I enjoy music and saw that it supports a 128gb MicroSD card. Score right? Good luck getting music on that bad boy. You have to use the Windows Phone Desktop App to sync stuff. THE SECOND TIME connecting the phone to my computer, the drivers had a fit and now it's not recognized anymore. Tried it on different computers, no luck. Don't worry though, you can probably manually just put stuff on the SD card...WRONG. This pile doesn't let you simply drag and drop stuff onto the SD card when used as a "generic usb storage device" through Windows file explorer. That didn't put me down though, I figured I could just pop out the sd card every now and then and use the adapter via the PC's card reader to add music. GUESS AGAIN! The music goes on the SD card fine that way (Shout out to SanDisk) but the default Xbox Music App (The only app on the phone that can really run smoothly with my high volume of music) only "truely" updates if you sync via the WP Desktop App. I'm using the Loco Music Player right now, but that only works so well. Aside from my music-heavy bias, there's also no Snapchat in the WIndows store and it says that it loses service every time I'm using an App while on WiFi. If you didn't feel like reading my entire rant, here's the summary: -Loses Service often -Very Limited Apps (Terrible music apps for large volumes of music) -SD Card doesn't really work with it as well as it should ...if you want a phone that does those things, go for this one. I'm going back to my HTC.

Its too complicated. I'm 14 and I still can't figure out how 2 make contacts, and it took me an hour 2 find out how 2 put apps on the home screen. And the apps glitch 2 the point you need to re install them, and after a week I had to make a Microsoft account to get apps. But to the phones credit, most my complaints are because its a windows phone, this is my first windows phone and I hate it, android is alot better

Could use better apps. The phone is great, fast, easy to read, works well.

For starters the phone is cheap. Why do you think its half off? The price will more than likely not go back up for this reason. I bought the phone thinking it would be a good deal. I had it for one day and the very next day I went on the beach for a very graceful walk and took it out of my pocket and the screen was shattered. I went to return it and they basically told me to get lost. I even offered them cash for them to take it back for a screen repair and they ignored me horrible customer service and a very poorly made cheap phone, don't buy.

This is the absolute WORST PHONE EVER! I hated it after the first day. I started having problems with it. I couldn't access my WiFi connection, it wouldn't let me send picture messages unless I entered a password customer service gave me. So whenever I wanted to send a pic message I had to reboot it. Not having a flash made it worst! The visual voicemail was a hot mess! I returned it after only 7 days. And those were the longest 7 days of my life!!!!!!!!!!!! DO NOT BUY! Save your money and put it towards something else!

My husband had this phone for 3 days before he dropped it from the couch and it cracked across the bottom of the screen. It was ok, then a couple of days later everything under the crack line shattered by its self somehow. The apps suck, we purchased a program online for $80 and we were planning to sync the phones but there is no app for it. He usually can't find any of the normal ones he uses either.

Very few apps for Windows and the ones there are stink compared to their Apple and Android counterparts. The phone keeps randomly rebooting. No indication of voicemails, either visual or auditory. I wanted to like it but just can't! Save your money and buy something else.