Customer Ratings & Reviews
- Model:
- DFILLSIM-CDPRO30-A
- SKU:
- 6642657
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to transfer to Visible as a new provider and the discount is great. Service is very good at a much cheaper monthly rate.
I would recommend this to a friendBrand response from Visible Team
Posted .We love to hear that! We really strive to make switching as seamless as possible, so I’m happy to hear it lived up to your expectations. Enjoy that great service and the extra savings every month!
We're always here to help if you need further assistance down the road! You can find us at @VisibleMobile (Facebook/IG), @Visible (TikTok/X), or join the community at r/Visible on Reddit. We’re so happy to have you with us!
loved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.visible is working great so far! i switched from att and it’s been working just fine if not better
I would recommend this to a friendBrand response from Visible Team
Posted .We love to hear that! Hearing about a smooth transition from AT&T really makes our day. It sounds like everything is working perfectly, and I’m delighted the service is exceeding your expectations.
Should you need further help later on, you can catch us on social media @VisibleMobile (FB/IG) or @Visible (TikTok/X), or visit our Reddit community at r/Visible. Welcome aboard—we’re thrilled to have you as part of the Visible family!
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is great! it was very easy to switch. And no hassle.
I would recommend this to a friendBrand response from Visible Team
Posted .That is so wonderful to hear! Providing a seamless, hassle-free transfer is exactly what we strive for, and I’m thrilled it went perfectly for you. Welcome to the family—we’re so glad to have you with us!
If you require further assistance, we’re available across all your favorite platforms! Feel free to reach out to us at @VisibleMobile (FB/IG) or @Visible (X,TikTok), or jump into the conversation on the Visible Reddit page (r/Visible) for tips and updates.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the service! Super affordable and unlimited everything
I would recommend this to a friendBrand response from Visible Team
Posted .That is so awesome! Our goal is to make sure you never have to worry about data caps or high bills, so I’m thrilled the unlimited service is working out perfectly for you.
We’re always here if you need a hand! You can find us at @VisibleMobile (FB/IG) or @Visible (TikTok/X), or check out our Reddit community at r/Visible. We’re thrilled to have you as part of the family—enjoy your service!
Concert promoter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to try out the Verizon's "Visible" service, even though I really wanted to try it; but, sadly, even though I paid cash for the SIM card and first month service when I tried to activate the phone visible automatically signs you up for auto pay and of course I paid cash at Best buy so I don't understand why they would do that because I had no intention of using my credit card ever and what if I didn't even have a credit card so it's actually kind of a stupid set up that they have and I spent no less than 6 to 8 hours trying to delete this automatic sign in that I never signed up for it was the most ridiculous situation and a complete waste of my time then on top of it the phone that I bought which had to be unlocked in order to utilize the visible service was defective anyway so I had to bring everything back and then I had a problem returning the visible card even though I had never even activated it so it was a whole big horror story!!
No, I would not recommend this to a friendBrand response from Visible Team
Posted .I am sincerely sorry for the 'horror story' you experienced. Spending 6 to 8 hours on setup, only to face a hardware defect and a difficult return, is completely unacceptable. To be transparent, our system is designed to use a "stored" payment method (like a Credit Card, Debit Card, or PayPal) to keep the service active each month. Even when you start with a retail SIM from Best Buy, the system looks for a backup method to ensure the line remains active. Adding a faulty phone and a retail return loop on top of that was a unnecessary hurdle. Please know your feedback is the exact data we need to push for more flexible options. Thank you for your honesty.
For further assistance, you can find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), and r/Visible (Reddit). We’re always here to help!
Visible sim
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose its great if you need a physical sim and not an e sim
I would recommend this to a friendBrand response from Visible Team
Posted .I'm with you! There's a lot to be said for the simplicity of a physical SIM. While eSIM is fantastic for skipping the wait and getting online right away, your comfort is what matters most. Whether it’s physical or digital, we just want to get you the best connection possible!
For any future help, feel free to message us on your favorite platform. You can find us at @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, or over on r/Visible on Reddit. We’re always here for you!
Visible's a game changer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to Visible a few years ago, and as long as they're around, I'll never go back!
I would recommend this to a friendBrand response from Visible Team
Posted .Hearing that we’ve been a "game changer" from you honestly makes our day! Thank you so much for sticking with us for the last few years. We aren't going anywhere, so we look forward to keeping you connected for a long time to come! Thanks for being part of Visible family!
For any future needs, our team is standing by to assist.
@VisibleMobile on Facebook and Instagram, @Visible on Tiktok and X, and r/Visible on Reddit.
Phone service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my 8 year old son and he loves the service.
I would recommend this to a friendBrand response from Visible Team
Posted .It is so awesome to hear that your son is loving the service! We always aim to make staying connected easy and affordable, so knowing we’ve hit the mark for your family really made our day. Your experience is important to us. So if you need help in the future, you can always find us on social media at @VisibleMobile (Facebook/Instagram) or @Visible (X/TikTok). Our community on Reddit at r/Visible is also a great resource.
Service plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plan works great I get good service everywhere I go
I would recommend this to a friendBrand response from Visible Team
Posted .We love hearing that! Having reliable service wherever you go is such a game-changer for staying connected.
Should you ever need anything else, feel free to give us a shout on social media. You can find us at @VisibleMobile (FB & IG), @Visible (X & TikTok), or over at r/Visible on Reddit!
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love visible!! Great service for an excellent price!!
I would recommend this to a friendBrand response from Visible Team
Posted .That is music to our ears! We’re so happy to hear that you’re loving the service and that the price is hitting the sweet spot for you. Providing that kind of value is exactly what we strive for!
Remember, we’re always here if you need a hand! You can reach out to us anytime on your favorite platforms: @VisibleMobile (FB/IG), @Visible (X/TikTok), or the r/Visible community on Reddit.
Good product just can't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a real bad review. Its just when i went to use a different phone the visible app told me to get a sim card from best buy. Well it was the wrong info because you can only get a sim from them if your getting new service. So now i got a sim card i can't take back get my money became i had opened it. For my trouble they gave me 5 off my bill. Besides that it was a easy purchase from best buy. I really like best buy and i would purchase other stuff from them for sure.... I would say purchase this sim only if your getting new service
I would recommend this to a friendBrand response from Visible Team
Posted .We want to express our sincerest apologies and deepest regret that you have encountered this frustrating situation where you had to spend money on a SIM card that you are currently unable to use. We know how upsetting this must be, and if we were in your position, we would feel the same level of disappointment and frustration. Furthermore, we are truly sorry if there was a lack of clarity, a miscommunication, or a technical disconnect regarding the instructions you followed within the Visible application. We recognize that clear instructions are paramount to a smooth setup process, and we apologize for any confusion or wasted time this has caused you. Please know that we take your experience very seriously, and we would like to extend any and all assistance if needed. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Cell service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visible has horrible service compared to metro by tmobile
I would recommend this to a friendBrand response from Visible Team
Posted .It’s totally understandable to compare! Signal strength often comes down to which towers are closest to you. Since Visible uses Verizon’s network and Metro uses T-Mobile’s, you might find that one performs better in your specific neighborhood or workplace. We’re always aiming to improve our experience, so we appreciate the feedback.
Feel free to reach out to us on social media for more help! You can find us at @VisibleMobile (Facebook and Instagram), @Visible (TikTok and X), or join the conversation in our r/Visible community on Reddit.
Scam.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.False advertisement, did not work with my mobile. Scam QR code in the front to see if phone is compatible. Said it was compatible. Once through the signing up process then it says phone not compatible. Forces you to buy phones through their website. Scam
No, I would not recommend this to a friendBrand response from Visible Team
Posted .We are so sorry to hear that you've had such a frustrating experience with the compatibility checker. I know how upsetting it is to be told your device is good to go, only to have the rug pulled out from under you during the actual sign-up process. That is definitely not the "it just works" experience we strive for! Could you please reach out to us through one of our official social pages so we can dig into this together? You can find us @VisibleMobile on Facebook or Instagram, @Visible on X (formerly Twitter), or over at r/Visible on Reddit.
