Customer Ratings & Reviews
- Model:
- DFILLSIM-CDPRO30-A
- SKU:
- 6642657
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Service plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plan works great I get good service everywhere I go
I would recommend this to a friendBrand response from Visible Team
Posted .We love hearing that! Having reliable service wherever you go is such a game-changer for staying connected.
Should you ever need anything else, feel free to give us a shout on social media. You can find us at @VisibleMobile (FB & IG), @Visible (X & TikTok), or over at r/Visible on Reddit!
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love visible!! Great service for an excellent price!!
I would recommend this to a friendBrand response from Visible Team
Posted .That is music to our ears! We’re so happy to hear that you’re loving the service and that the price is hitting the sweet spot for you. Providing that kind of value is exactly what we strive for!
Remember, we’re always here if you need a hand! You can reach out to us anytime on your favorite platforms: @VisibleMobile (FB/IG), @Visible (X/TikTok), or the r/Visible community on Reddit.
Cell service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visible has horrible service compared to metro by tmobile
I would recommend this to a friendBrand response from Visible Team
Posted .It’s totally understandable to compare! Signal strength often comes down to which towers are closest to you. Since Visible uses Verizon’s network and Metro uses T-Mobile’s, you might find that one performs better in your specific neighborhood or workplace. We’re always aiming to improve our experience, so we appreciate the feedback.
Feel free to reach out to us on social media for more help! You can find us at @VisibleMobile (Facebook and Instagram), @Visible (TikTok and X), or join the conversation in our r/Visible community on Reddit.
Good product just can't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a real bad review. Its just when i went to use a different phone the visible app told me to get a sim card from best buy. Well it was the wrong info because you can only get a sim from them if your getting new service. So now i got a sim card i can't take back get my money became i had opened it. For my trouble they gave me 5 off my bill. Besides that it was a easy purchase from best buy. I really like best buy and i would purchase other stuff from them for sure.... I would say purchase this sim only if your getting new service
I would recommend this to a friendBrand response from Visible Team
Posted .We want to express our sincerest apologies and deepest regret that you have encountered this frustrating situation where you had to spend money on a SIM card that you are currently unable to use. We know how upsetting this must be, and if we were in your position, we would feel the same level of disappointment and frustration. Furthermore, we are truly sorry if there was a lack of clarity, a miscommunication, or a technical disconnect regarding the instructions you followed within the Visible application. We recognize that clear instructions are paramount to a smooth setup process, and we apologize for any confusion or wasted time this has caused you. Please know that we take your experience very seriously, and we would like to extend any and all assistance if needed. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
