Customer Ratings & Reviews
- Model:
- V20-J8
- SKU:
- 6471427
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 2.0-Channel V-Series Home Theater Sound Bar with DTS Virtual:X highly for its exceptional sound quality and ease of setup. Many appreciate its compact size and the adjustable bass and treble controls, finding it easy to connect via Bluetooth. However, some users experienced issues with the remote control.
This summary was generated by AI based on customer reviews.
Sounds great, but HDMI connection wasn't working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was great. Unfortunately, I had to return it because the HDMI connection wasn't working. I was only able to use the optical cable which was not going to be ideal since I wanted to use this for my gaming setup. FYI, I did buy this open box.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay but not great - for the price it is okay for a bedroom but I wouldn’t use it in a family or TV room.
No, I would not recommend this to a friendToo much music, not enough voice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The music overwhelmed the dialogue in too many instances to make it worthwhile. Took a long time to connect via bluetooth.
No, I would not recommend this to a friendGood sound but it cuts out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cuts out every 1-2 minutes during dialogue. Even after adjusting the settings it still cuts out. Wish I would have returned it for another option. I purchased the warranty to cover any issues, so I will be using that option to get it fixed or replaced.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Vizio is not a quality brand; this s-bar proves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. 1. Contrary to the user manual, a Vizio TV remote will NOT power on/off this soundbar. 2. Sound cuts in and out via the optical cable. 3. HDMI-CEC doesn't always work. The soundbar will not turn on sometimes. 4. The equalizer will always default to the Movie setting. You cannot change the default to something else like Music or Dialogue. You must always use the soundbar remote to switch it every time it's turned on.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Harriet, sorry to hear you are not having a smooth experience. The TV and sound bar will absolutely communicate via the CEC feature and HDMI ARC connections between the two devices. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound. I didn't use it extensively enough to test the performance while watching movies. It actually doesn't produce the first split second of dialogue if there is any silence. Just terrible. Wish I could return it. Not even going to gift it to someone. It's going in the dumpster. Never buying Vizio again. Trash products.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Tv is louder then this system. I would NOT recommend.
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so sound quality, not sure if it's because of thr volume i have it set at but the sound cuts in and out. My suggestion is to spend a little more money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
Not so great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible very tinny and vibrates badly. Sounds hollow. Could be maybe possibly the fact that the guy who delivered it, threw it up on my porch instead of walking up the four stairs that I have and setting it down I don’t know, but it’s a terrible sound bar.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Sound bar never operated properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit received was defective. Second unit worked, but sound quality with the sound bar was no better than TV alone. In addition, volume varied erratically when remote was used for other functions. I returned the unit for a refund.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello David, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Pros mentioned:Bass, Sound quality
Good unit for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit for the money. Good sound quality. Won't rattle your windows but it's certainly loud enough and has decent base and treble. Connectivity is good if you have an HDMI ARC connection on your TV to use for sound output, not so great if you have to use optical. The unit failed to turn on once when I turned on the TV but I just turned the TV off and on again and it powered up as it should. I was hoping to use this for both my TV and my stereo receiver, but according to the tech I got when I called tech support, it won't automatically power up and pair to the stereo. At least I got a human when I called tech support. Overall very pleased.
I would recommend this to a friend Jayden white
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a sound bar on Sunday. The home entertainment salesman told me I plugged it in wrong in a condescending tone. I never left best buy with a bad feeling til now
No, I would not recommend this to a friendIt was nice while it lasted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see why Best Buy has such a short return window but I can't see why the hang their customers out to dry. This unit only worked for a about a month before it started not sending sound sometimes. Now at the 3 month mark it doesn't work at all.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DonT, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
vizio speaker bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to pair with Samsung TV keeps jumping back and forth between tv and sound system
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DUPLEX, sorry to hear you are not having a smooth experience with the sound bar. I would love the opportunity to have our technical support team learn more about the issues you are experiencing, it sounds like some TV might need to be adjusted as well. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Inadequate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Did not provide any increase in volume over inadequate tv speackers for my outdoor tv. Exchanged for JBL that works great and loud.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Don’t bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn’t great but it’s ok if you have REALLY good hearing.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello PS4review, VIZIO offers a wide range of sound bars. If you’re in a larger room, or are looking for more boom check out our SB3651n-H46 that comes with rear satellite speakers and an external wireless subwoofer to add more bass to your favorite games, movies, and music. We’ve also got our line of Atmos Sound Bars, which offer rear surround sound speakers and overhead audio for a cinema like experience right in your living room.
Vizio Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Vizio sound bar volume is not crisp and is sometimes muffled.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello NinaWinn, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
Vizio sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor output quality. Complicated set up and no clear instructions
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Viziosoundbar, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
won't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not have a good sound, the tv speakers are louder
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DanielP, VIZIO offers a wide range of sound bars. If you’re in a larger room, or are looking for more boom check out our SB3221n-J6 that comes with an external wireless subwoofer to add more bass to your favorite movies and music. We’ve also got our line of Atmos Sound Bars, which offer rear surround sound speakers and overhead audio for a cinema like experience right in your living room.
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t pair up with my Samsung smart tv. It was returned.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.