Customer Ratings & Reviews
- Model:
- V20-J8
- SKU:
- 6471427
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 2.0-Channel V-Series Home Theater Sound Bar with DTS Virtual:X highly for its exceptional sound quality and ease of setup. Many appreciate its compact size and the adjustable bass and treble controls, finding it easy to connect via Bluetooth. However, some users experienced issues with the remote control.
This summary was generated by AI based on customer reviews.
Warning on an open box Purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar,so an open box.but Apparently nobody checked it,before resale.speaker was Crackling & did not work Properly.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Product failed within a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar stopped working on the morning of February 13, 2023. Best Buy Service was excellent in taking back the failed product.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our sound bars and the user experience in the future.
What does no sound from a sound bar sound like
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with the sound bar. It does not work. I am supposed to be getting a new one sent to me. Haven’t received it yet.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Oh well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these sound bars and they work great. But this time it didn't work on another TV I have in my extra bedroom. So, I gifted it to my son.
I would recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this purchase. Our TV audio was better than this soundbar and we didn't have to turn the volume up as loud as we do the soundbar.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Brenda, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
A waste
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar conflicts with my universal remote and Samsung smart TV. When I search the cable guide the sound level goes up or down. This may be operator error; but it should be "plug and play".
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello EngineerRick, thank you for taking time to leave us your feedback today. Sorry to hear you are not having a smooth experience. Universal remote codes can sometimes be shared through out different devices. The remote codes that VIZIO sound bars will use are 0660, 0883, 1517, and 31517. I would recommend next to check with the universal remote support teams to check which codes are in conflict and any possible resolutions they might have. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t notice the difference between the speakers on the tv and this soundbar. Returned.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Vizio sound bar 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration and echoing is very annoying and distracting. Very disappointed and need to return it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Smartfire, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the sound bar yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Do not buy this Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work correctly, sound mediocre too. Returned & exchanged for another brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
BASS influence questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tooo much BASS. Question my every more, but I'm not allowed choices.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Broke after one use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something inside the soundbar broke after one use. It would stop playing sound while, "Serching for conne..."
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JimfromIowa, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk junk junk junk junk junk junk junk junk!but get it if you want !
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RobT, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad as usual could not install item will never use the again
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went out after 2 weeks just a overall bad service.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nope, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Opened Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work. I can not recommend this soundbar.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Hooked to Vizio TV, terrible sound.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RJ1234, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Pros mentioned:Bass, Ease of use, Sound quality
Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my requirements...which is a small, simple soundbar for bedroom or small office. Easy to install and configure. Did not want separate woofer. This Vizio soundbar fills the room with good quality sound. Remote provides separate settings for bass and treble. Much improvement over Native TV speakers. Very plesed with entire transaction.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound bar for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great budget sound bar. I have a medium-sized living room and this manages to fill the space. It was easy to set up and get connected, and it really improves the sound quality of my TV. No complaints!
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds find, doesn't need extra features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as something for a smaller bedroom TV setup. Pros: With all the "extra features" turned off, it sounds perfectly fine. Doesn't go super low but it's a very compact and affordable soundbar and by that standard it's fine. Beats TV speakers. Also integrates well with our Roku TCL TV, just plugged it in and everything worked perfectly. Cons: The "extra features" they add on make it sound awful. The "virtual surround sound" is a complete joke at least in our room and the TruVolume wasn't any better. May be useful for someone with hearing challenges but just sounded bad to us. Both of these are easily turned off, fortunately.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for small tv's and tight spaces
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small 32 inch samsung QLed, and this sound bar is a big improvement over the tv speakers. Adds deeper tones and clear dialog. I live in a small space, so i got the sound bar only,but if you have room go for the bar with wireless sub Woofer. It is only $40 more dollars, and adds better bass responce.
I would recommend this to a friend