Customer Ratings & Reviews
- Model:
- M21D-H8R
- SKU:
- 6416783
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, easy setup, price, bass, and sleek design of the 2.1-Channel M-Series Soundbar. They appreciate the outstanding sound, simple setup process, affordability, powerful bass, and stylish appearance that fits various spaces. However, some customers have concerns about connectivity issues, missing remote controls, durability, occasional demo mode issues, and unexpected auto power-on.
This summary was generated by AI based on customer reviews.
Just to Get Louder
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average sound - nothing special. I exchanged it for a Samsung - no hassle process!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mike, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Not that impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Don’t think it has the best sound. I have to turn the volume way up for some shows.
No, I would not recommend this to a friendVisio Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not as good as I expected. It is used in a fairly small room so expected better sound
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Visio, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
sound ordinary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok not loud enough or im doing something wrong!!!!! other than that its fine
No, I would not recommend this to a friendHissing after two weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great to start. Than after the last day to return it started hissing. Reconnected everything and even tried changing from HDMI ARC to optical and still hissed. I had heard good things about Vizio but my opinion is not very positive.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello, There is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/M21d-H8-M21d-H8R-Firmware-Information?language=en_US
If you have any questions or need assistance, feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
Not for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, before I purchased our two VIZIO TVs, I was impressed by the specs and the quality of the picture. Being slightly deaf, I didn’t really paid attention to the reviews about the poor quality of sound of the VIZIO TVs. I can now confirm that both our TVs have terrible sound. Speech isn’t clear at ALL. I purchased this sound bar hoping it would improve the quality of the sound drastically. Despite the fact that it was delivered without the fixtures to fix it to the wall, I wasn’t impressed by the device (pretty bulky) nor by the quality of sound. It didn’t improve our experience and sat on our tv furniture for a few days until I decided to return it. I connected the tv to our hi-Fi amplifier and my Quad speakers are so much better and better designed that my bottom line is: don’t waste your money!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello LeFrench, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Cons mentioned:Compatibility
Would not work with a Insignia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with a Insignia TV. Called BB support - walked through every possible configuration. Figured it was DOA and replaced it with a new one, same model. Exact same problem. Replaced it with a Insignia soundbar and no problems.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Bond007, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for where I use it needs more thump give it 3 stars out of five
I would recommend this to a friendSpeakers wired incorrectly *Vizio is aware*
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers were wired incorrectly, which Vizio acknowledges happened to a few batches. Left speaker is wired as right, right speaker is wired as left. They suggested I flip the soundbar upside to “fix” this problem. Cant do that when you’re mounting it on the wall.
No, I would not recommend this to a friendSo-so.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing. So many variables. Optical cable not up to par.
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had intermittent problems with this sound bar. It will randomly go into “demo” mode which results in sound level randomly blasting sound every few minutes. Fixed that and now it has lost sound completely.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Flooritt, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Difficult to adjust not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my sound bar. I followed the instructions on setting up for the volume and the equalizers my problem was when I got my volume at the level of voices it was good but then all of a sudden the background noises would come in and they would jump about five times as loud as the voices and I had to down the volume so that I didn’t break my eardrums I went through all the instructions repeated repeated never could get the volume to adjust properly.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Disappointed, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Poor sound and too hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bass speaker is so intense it isn't an enhancement to the sound, but a percussive thud. It's also very hot to the touch on the underside of the bar, flipped it over so the shelf it's on won't keep warping.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Disappointed, VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
not very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not any better than the tv sound. I could not recommend this soundbar. I should have spent a few dollars more and got a better sound bar.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello TonyG, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this thing, the sound is not that great or loud. I strongly regret buying it now and wish i had gone with something half the price.
No, I would not recommend this to a friendDoes not work with Vizio M Series TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not integrate with the Vizio M Series TVs. This sound bar did not work properly when connected to both the audio return HDMI and the digital optical audio connections. With the HDMI, it would work a few times then no sound. I would troubleshoot, get it to work again for a while after rebooting and rhen after a couple of days, no sound. Half baked. Not recommended. I returned the product.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TomF, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Cons mentioned:Compatibility
Worked Till it Didn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar worked great for 3 weeks, then took a dump. Don't bother with it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Clydesdale, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Compatibility
Not impressed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 6m...best buy was no help. Not worth the money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Patience, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Never used it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it, was to long for what I wanted. Plus it's all cloth covering, big dust collector. Never used it
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Dale, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Bluetooth Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is bluetooth enabled and will turn on at a very high volume at any hour of the day. There is no way to turn it off (that we've found) except to unplug it. It's happened several times. Note that the bluetooth is connecting to something outside our house as none of us have connected to it. I've read online of others having the same issue.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello soundbarghost, thank you for leaving us your feedback today. The sound bar will play audio from a Bluetooth source that is connected after the sound bar is set to the Bluetooth input. If the sound bar is not on the Bluetooth input, then the input will need to be changed either manually from the sound bar itself, the sound bar remote, or the free VIZIO SmartCast remote. Using the free app, the sound bar and the device being used by the person changing the input, would both need to be connected to the same internet network. I would start by checking your internet connections. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.