Customer Ratings & Reviews
- Model:
- V21t-J8
- SKU:
- 6471428
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the sound quality and powerful bass of the 2.1-Channel V-Series Home Theater Sound Bar. Many also found it easy to set up and appreciate its size and value for the price. While some users experienced challenges with volume control at lower levels and the remote control's functionality, the positive feedback on sound and ease of use outweighs these concerns.
This summary was generated by AI based on customer reviews.
Do NOT Purchase.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv in November of 2022 and mounted it in my basement. I’ve maybe used the tv 10-15 times since then. It is now January 5 2023 and the tv has went up. It won’t cut on the red light where the in switch is means there is an issue with the motherboard. This product barely lasted a year and the fact that I rarely used it makes it that much worse. I tried contacting the manufacturer but can’t get through to a live person. Please invest in a better quality tv. I know these are affordably priced but the money you spend is wasted because the tv doesn’t last in my honest opinion and experience. Hope this helps.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
No thump
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a sounds bar with some power to it. Didnt sound great so I returned it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jimejams, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very average, if you're not a sound junkie you will appreciate this. If you are you will take it back immediately
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Willy, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with resolving any questions or issues. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Terribly Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check the other "lowest ratings" and there's a pattern with the distorted/crackly sub. I should have paid attention to those reviews. Unfortunately, I'm 3 months in since I purchased it so I can't return this anymore. I've tried updating the firmware, doing a cold boot with the sound bar and sub, unplugging everything, changing sound settings to no avail. Sounds fine if you crank it up but not practical for daily watching.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sarge, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Good soundbar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for a little room. It helps but not super great.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sparty, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
- Pros mentioned:Ease of use
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Visio sound bar that sounds much better that’s why I bought this brand. It has good features and easy to hook up , just not as good sound quality as the one I bought 10 years ago
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ScottY, VIZIO offers a wide range of sound bars. If you’re in a larger room, or are looking for more boom check out our V51-H6 that comes with rear surround sound speakers which add to the ambiance and a fully immersive experience to your favorite movies and music. We’ve also got our line of Atmos Sound Bars, which offer rear surround sound speakers and overhead audio for a cinema like experience right in your living room.
- Pros mentioned:Sound quality
Save your money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer makes lots of rattles and sound quality kit much better than TV speakers. RETURNED as quickly as I could.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're experiencing a crackling effect. Have you tried connecting the sound bar with a different cable? While it's possible that there's a problem with the sound bar, cords/cables with frayed ends can also cause audio crackling. If you'd like any assistance, you can reach out to our customer service team by visiting support.vizio.com and clicking on 'Contact Us'.
T Terrace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is okay, i though will be more powerful than the previous I bought
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tampa, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
- Cons mentioned:Volume
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok sound bar for a small bedroom, but not for an adult who wants to have a great movie night. It is not very loud.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Leonardo, VIZIO offers a wide range of sound bars. If you’re in a larger room, or are looking for more boom check out our V51-H6 that comes with an external wireless subwoofer to add more bass to your favorite movies and music. We’ve also got our line of Atmos Sound Bars, which offer rear surround sound speakers and overhead audio for a cinema like experience right in your living room.
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless sub developed feedback- like popping one day out of store return date, and could not get replacement
No, I would not recommend this to a friend- Cons mentioned:Volume
It Sucks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is horrible. I have called to try to get assistance but no help. Will be returning. Keeps disconnecting. My tv is louder.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Missy, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
DONT get OPEN BOX unless you want to roll the dice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not about the product per se. This about my OPEN BOX item from BEST BUY. It was missing the REMOTE and the HDMI cable. Customer Service kept me on hold for over an hour not once buy twice. I never have CS experience like this on Amazon. This is the 2nd bad experience I've had with Best buy on Open Box items.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jake, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. If you could contact our customer service team at 855-833-3221, we'd be happy to see if we can get you some accessories.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great but I'm returning it today because it stopped working & it hasn't even been 30 days.
I would recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Don't buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely not worth the buy. I purchased this before I left to go out-of-state and I wanted to have it so that way I could have it for when I'm watching football games and horror movies. But one of my speakers blew. And unfortunately, it is too late for me to return it so I only have sound out of the soundbar
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please click on "Account" in the Vizio Mobile App, then click "Support" and "Contact Us." We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Volume
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume would go up and down without being prompted.
No, I would not recommend this to a friend Very disappointed!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed because I have not received the product; therefore, I cannot rate it at this time.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is average, but it’s definitely missing some volume
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Owner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was returned to the Farmington store buy a previous customer and I purchased it at a discounted price, but after hooking it up to my Samsung TV it didn't really sound any better than my TV. It is probably a good unit for other TV's but didn't improve the sound of mine, Thanks,
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BlaiseC, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
Smoky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home and could smell plastic melting got up and checked it the center of the sound bar was hot and could see smoke coming from it. Took it back and bought a Samsung and love it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Thank you for your detailed review and for bringing this issue to our attention. We are sorry to hear that you had a less than ideal experience with your TV. We appreciate your feedback and will work to address any issues that you may have had. If you have any questions or need assistance, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Vizio needs to fix this.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. Does not reconnect when the TV is turned on. You have to go through the connection process every time. The sub-woofer makes popping noises.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.