Customer Ratings & Reviews
- Model:
- D24-D1
- SKU:
- 4904601
to a friend
Customers are saying
Customers enjoy the picture quality, calling it perfect. They also appreciate the size, smart TV features, and easy setup. While most customers are pleased with the product, a few have mentioned that the speakers are not loud enough, the apps are limited, and the remote control can be slow to respond.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Open box deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gone wrong, missing remote isn't actually a smart tv no stand and to late to return it I'm very upset
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Television reliability extremely poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality of this television. Returned second day of ownership for inoperability. We had to wait months for repairs and then still the same issue was unresolved. Finally, we were given a replacement . We will never buy another set by this manufacturer. Most likely will never buy another set at Best Buy.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
- Cons mentioned:Remote control
dont like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am not a big fan of this TV as you can not turn it on if you dont have the remote.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .This model has side control buttons found on the bottom left corner of the TV. These buttons allow you to power the TV on or off, adjust volume, and switch inputs.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a repackaged item in original carton. Power cord was missing. Need to go back to BB to ask for a spare.
No, I would not recommend this to a friendWashed out colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washed out colors at any setting. Quality of image seems to be well bellow claimed 1080P. I returned this TV.
No, I would not recommend this to a friendNice TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is Nice but, too small for me. I would definitely recommend this telivision to anyone.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello - We're thrilled to hear you love the picture quality. If you're interested in something larger, VIZIO offers a large range of TV sizes that you can enjoy. BestBuy has many of these options available on their website. For instance if you're looking for something more in the 40 inch variety but would like to keep things in a budget, we could recommend our 40 inch E series. http://www.bestbuy.com/site/vizio-40-class-40-diag--led-1080p-smart-hdtv-black/4858701.p?skuId=4858701
DOA out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open TV and colors on screen were drastically off color. Well beyond what could be adjusted. Defective. Hassle free return. In and out of the store next day with new tube in 10 minutes.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We’re sorry to hear about your difficulties. It is extremely rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 844.254.8088 and we would be happy to help you out with any questions that you may have. Thanks -Randal
Terrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture OK. Sound terrible. Cheap stand. Not what I was looking for. I returned it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
bad picture qualty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week into watching I noticed the TV kept dimming and the picture wasn't very clear I tried adjusting but to no avail trying to adjust. Well by then the two weeks they give you to return was up and now I'm stuck with a bad purchase, definitely will never buy again from BEST BUY!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Weak picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected quality picture. Tried all settings. Weak
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. I bought it for my kids and its been turning on by it self and you can't turn it off unless you unplug it. The worse part is I can't return it to the store because they only give you 15 days to do so and it already passsed that mark.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Not a good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 of them and returned both. After TV had been on about an hour, the picture would gradually darken and then gradually lighten. Continued to do this. Both units did this so returned both.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .This display comes with a feature called Auto Brightness Control. This technology detects the light levels in the room and automatically adjusts the backlight for the best picture. If the television is placed in a darker cabinet, or a next to a light source, it can misread the amount of light in a room, and brighten or darken unexpectedly. This feature can be found by pressing the Menu button on your remote and selecting the Picture option. From there you can set the Auto Brightness Control to Off, Low, Medium, or High.
Bad bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 months after buying this TV, it stoped working. I've had other Vizio TVs and all have been A-1 but this one? Let's see if Gerk Squad can do anything
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We’re sorry to hear that. It is rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 844.254.8088 and we would be happy to help you out with any questions that you may have. Thanks -Randal
not what you hope for !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turn the TV on and you will need to wait for the remote control to work, is this a tube TV ? Don't expect to get the internet like all the other smart tv's.
No, I would not recommend this to a friendbad picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad picture quality, programming the device is tedious and difficult. Instructions are not clear. It gives programming options but it does not clearly explain the significance of each option
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes for no reason and there is no power button to turn it off. You have to unplug it every time. Returns are not so easy.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. There is a power button on the lower left hand side of the TV around the back. If you need help feel free to contact our customer support team. They can be reached at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST and we can help you resolve this.
Audio Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has an audio problem. The volume goes up and down continually. My first TV with this problem was replaced. The second TV has the same problem.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. This model has a feature called TruVolume that prevents channels from fluctuating volume on the user needlessly. However in some situations this feature can cause your volume to fluctuate instead. If you're experiencing this issue, simply grab your VIZIO remote and hit the "Menu" button. From there open the "Audio" menu and you'll see the TruVolume feature. Simply disable this feature and it should resolve your issue.
The worst smart TV ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outdated apps, no option to manually update. Buy a Hisense TV instead. This particular Vizio is garbage.
No, I would not recommend this to a friendWas much smaller than anticipated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television was much smaller than I had anticipated. I had to return it and purchase a larger size. For the price it was not worth it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
It stop working within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stop working within a week I plug my cell phone cord up to the TV took my cell phone of the cord and the TV never cut back on
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.