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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1022 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, price, and size of the 24" Class D-Series LED 720P Smart TV. They appreciate the vibrant colors, sharp images, and user-friendly interface. The TV's affordability and compact size make it a great choice for smaller spaces. However, some customers have expressed concerns about the remote control, slow performance, connectivity issues, freezing, and insufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,022 reviews
  • Rated 3 out of 5 stars

    Vizio TB User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV but I wish you would have got one size bigger. That's what she said!

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Costomer1, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.   VIZIO

  • Rated 2 out of 5 stars

    Fair tv. Picture could be sharper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is not too bad except it could be brighter and sharper. I adjusted the color, the tint, the sharpness and the contrast and it still is not as sharp or as bright as it should be. I use it in the kitchen so it really doesn’t matter. For the amount I paid for it, I can live with it.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Sammy, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946. VIZIO

  • Rated 3 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok still for kids room or guest room depending upon how big the room is.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello usher1, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.  VIZIO

  • Rated 3 out of 5 stars

    Inexpensive TV and great for a small space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Should have gotten a bigger TV with better quality but for this price it is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not totally satisfied with the picture quality. LG has a better picture for the same price. Just my opinion.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Nikki,Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rated 3 out of 5 stars

    Smart options are very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have faced problems turning on the device. It takes too much time and attempts to turn on

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Naavin. The TV may take a few seconds to start up- but it shouldn't be taking you having to press the button multiple times. If you've got a moment please go to support.VIZIO.com and click on 'Contact Us' so that you can speak with one of our support agents. VIZIO

  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know anything about smart TV and have received no help from Best Buy...

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Television, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a second screen/TV. Works fine for watching occasional tv but ok for a computer second screen

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Migo, thank you for you feedback it is appreciated. VIZIO

  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little slow. freezes when left on for too long..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Very bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This televesion has several problems. The most critical one is that it hangs very frequently and requires setting up again and again. It looses connections with internet very often. Also, the apps disappear and one needs to restart tv over and over again.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Amar. how far away from your network is the TV? Wireless networking can be inconsistent- especially when streaming HD and UHD videos. If you could call us at (855) 833-3221 we'd love to give you some networking tips- and make sure it's not the TV that's having the problem. VIZIO

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal, but the TV was not what I was looking for. I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was suppose to be 760 but only produces 480. Unacceptable

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello FirstB1B, thank you for taking time to leave us your feedback today. This model TV is capable to display pictures up to 720p resolution. The TV will automatically display as high resolution as possible depending on the resolution of the signal the TV receives from the source device like a cable box or DVD player. We’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in the 720p resolution. You will also want to make sure that the TV show or movie you are watching was produced or recorded in 720p as well. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. VIZIO

  • Rated 3 out of 5 stars

    Works alright

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it connected to charter but has plenty of free stations to watch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    24" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cant just turn this on and it works must have good wifi not working with college wifi

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello neenie, you do not need to connect this device to the network to use the television with game systems or cable boxes. VIZIO

  • Rated 1 out of 5 stars

    Very unresponsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk. Responds to remote about 25% of the time. Batteries fine. Won't connect to 5mhz router, only 2.4. When the remote does get a response there is a long lag. Will sometimes Smartcast, sometimes will not. First and last Vizio product. You get what you pay for. Glad its just a basement laundry room TV. For the price inwill get more pleasure out of smashing it than I ever did watching it.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi BuffNY. The TV shouldn't be having so many issues with your remote and lagging. If you haven't smashed it yet our support team would love to speak with you- and see if we can help. Just go to support.VIZIO.com and click on 'Contact Us'. VIZIO

  • Rated 3 out of 5 stars

    Good TV for the spot I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Overall, I'm very pleased.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Pappa, thank you for your feedback it is appreciated. VIZIO

  • Rated 1 out of 5 stars

    Wrong TV in box

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the TV that I assumed I was getting. I bought it before deployment, and now that I'm back and opened it up, it is not even a smart TV. I bought two, and one was the correct TV, and the other wasn't. They didn't even check to see if anything was in it. There was no remote or even a plug when given to me. HDMI ports don't even work smh. Try to hook up a Roku Stick, and it is constantly saying that it is not even a 1080p TV BUT A 480p! Even changing settings wouldn't fix this TV. I will try to get my correct TV, that's for sure.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Been having PROBLEM with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having PROBLEM out the tv every since I got it for my child it played for a week and now tv will not connect to web

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Lamichael2011, We’d really love you to speak with our customer service team to run through some troubleshooting step to see about getting the TV up and running, Please call us at 1-855-833-3221 VIZIO

  • Rated 2 out of 5 stars

    Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues from the get go. The tv stopped connecting to the WiFi and then issues with it turning on. I would have to unplug and replug for it to work. Had to return but couldn’t get another because it was out of stock

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      HI Javiercrew138, Sorry to hear that having issues not connecting to the wifi any longer. We like to first suggest power cycling the TV-By unplugging the TV from the power-Hold down the physical power button the TV. If that doesn't work we'd love to hear from you to continue other trouble shooting please call us at 1-855-833-3221 VIZIO

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    not good quality tv with no Roku app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not connect with Spectrum cable. Cons - No roku app on the screen, few others that I want see like food network app. This vizio sucks

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello unknown, can you give us some additional details about the issue you are experiencing with Spectrum? I would like to learn more so we can assist with troubleshooting. This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

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